Americas Pre-Sales Engineer, Salesforce

Company Description

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands to build and execute customer-centric business strategies. With more than 12,000 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.

dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. dentsu international comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Merkle is an agency of dentsu.

Job Description

The Pre-Sales Engineer for Salesforce primary responsibility will be to support the sales motions with direct involvement in both client and prospect opportunities – all with the goal of supporting the continued growth of our business. In this role the Pre-Sales Engineer will report to and work under the leadership of the AMER Salesforce Delivery Lead. Through this role, the Pre-Sales Engineer role will own the solutions scoping process for any Salesforce related opportunity, support the sales lead / client partner in the pursuit process, build relationships across the Dentsu network, and be aligned to the objectives of Dentsu’s Global Alliance team. 

Job Role: 

• Support the sales process in new business opportunities (new logo and existing client) to bring solutions leadership directly into the sales process, working with both our sales leads and the SMEs within the business 

• Actively participate in regional Salesforce solution development 

• Support the overall GTM of dentsu’s Salesforce practice both regionally and globally 

• Understand Salesforce’s priorities and objectives (both business and technical scope) 

• Build relationships (both at Dentsu and Salesforce) becoming a trusted advisor for Salesforce related solutions 

• Lead the solution ideation process that includes, level of effort scoping, proper Salesforce product + Merkle services solution design and pricing efforts 

• Lead the partner (i.e. Salesforce) review process to present the initial solution to our partners and take insights to position product for growth 

• Educate stakeholders (inside Dentsu, at Salesforce, and customers/prospects), about our Alliance value proposition, solutions, and product roadmaps 

• Participate the ongoing management of the Salesforce Partner Leadership Team, insuring regular cadence, prioritization of initiatives, and delivery of outputs to support our business 

Qualifications

• Salesforce Certified Professional  

• Ability to grow their understanding of the partner’s offerings 

• Experience in positioning technology products and service 

• Ability to build consensus among stakeholders to develop detailed, differentiated solutions 

• Attention to detail and sense of urgency for deliverables 

• Strong relationship building skills 

• Strong client management and business development skills 

• Ability to document and track new operational processes to drive efficiency 

• Ability to find and solve business challenges 

Additional Information

The anticipated salary range for this position is: $163,000 - $263,350

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com. 

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About dentsu 
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our minds