Enterprise Workday Administrator

Company Description

A LITTLE ABOUT US: 

At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. 

Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities. 

As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence. 

With services nationwide, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time. 

Join our nationwide family and let us help you achieve your unique goals and dreams. 

WE OFFER: 

• Compensation: $116,000 Annually Fixed Rate 
• Work Environment:  Remote within the state of Minnesota
• Team Culture: Collaborative, service-driven, and solutions-focused; we value accountability, flexibility, and continuous learning. Regular training with vendors and a dedicated training budget. 
• Work Schedule: Standard hours are typically 8 AM – 5 PM CST with flexibility; occasional after-hours or weekend work may be required. Some travel is expected, such as attending the annual Workday Conference 
• Retirement Plan: 401 K plan with up to 3% employer match after one year of service. 
• Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave 
• Insurance & Health: Medical, dental, and vision coverage (including dental for domestic partners), pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance.
• Employee Perks: National Brand Discounts, Employee Referral Program, Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday) 
• Job Mobility: Dungarvins multi-state footprint allows internal job mobility nationwide. 

Job Description

As our Enterprise Workday Administrator, you will be the driving force behind the success of our Workday platform. You’ll take full ownership of Workday, partnering closely with our implementation vendor, HR, Finance, and IS leadership to ensure a seamless launch and ongoing operational excellence. This is a highly visible, strategic role where your work will directly shape the way the organization leverages Workday for years to come. 

WHAT YOU'LL DO: 

Workday Ownership & Configuration 

• Manage Workday tenant configuration, business processes, and system settings. 
• Lead updates, releases, and system enhancements. 
• Maintain documentation, configuration guides, and training materials. 
• Evaluate and implement new Workday features to maximize organizational impact. 

Troubleshooting & Tier 3 Support 

• Serve as technical escalation point for complex Workday issues. 
• Train and enable Tier 1 & Tier 2 support teams to resolve issues effectively. 
• Manage ticket queues and resolve challenging system problems. 

Change Management & Cross-Functional Leadership 

• Lead Workday change control committee with HR, Finance, and IS stakeholders. 
• Facilitate decisions for system changes and enhancements. 
• Communicate updates, secure approvals, and implement changes, with organizational impact. 
• Promote adoption and effective communication of Workday changes. 
• Manage vendor relationships and third-party support to optimize system performance. 

Qualifications

MUST HAVE: 

• Education: Bachelor’s in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with  equivalent experience.  
• Technical Skills: Proficient in troubleshooting, tier-3 support, report building, and system documentation. 
• Workday Experience: 7+ years of hands-on Workday administration, including tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio),