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Want to join a team with a mission to improve and save lives?  

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

Location: Sunnyvale/San Jose (Hybrid-3 days/wk. on-site)

We don’t just build technology. We build hope for everyone dealing with cancer.  

Do you wish you could make a bigger impact? At Elekta, you can make a difference. Our software engineers connect thousands of patients to care each day. And that is just the beginning. Ideal candidates should be self-motivated, thrive in a fast-paced environment, and are always searching for a better way. If you are creative, smart, and work best in teams, we’d like to talk to you.

Elekta’s growing Continuous Engineering team has opportunities for Software Escalation Engineers focused on the escalation and resolution of technical issues and defects in MOSAIQ, a certified electronic medical record system. You will be involved in creating test DLLs and interacting with customers to troubleshoot and resolve their issues as well as occasional travel to customer sites. We need your expertise to maintain and enhance software that is simple, elegant, and easy to use, ensuring that physicians can focus on fighting cancer, not troubleshooting software issues.

Responsibilities

Elekta is seeking a highly motivated and talented individual to join our engineering team as a Software Escalation Engineer. In this role, you will be responsible for handling escalations and resolving defects in our oncology workflow management application. You will work closely with customers and internal teams to troubleshoot issues and ensure the highest quality of care is delivered to our patients.

• Collaborate with team members within an agile team environment to design, develop, and implement software functionality utilizing C# Visual Studio.

• Participate in the entire software development lifecycle, including requirements gathering, design, coding, testing, and deployment.

• Debug and troubleshoot customer escalations and software defects to ensure the reliability and performance of applications.

• Conduct code reviews to ensure adherence to coding standards and design practices.

• Assist in the documentation of designs, requirements, and implementation details.

• Contribute to the continuous improvement of development processes and practices.

• Stay updated on the latest technologies, tools, and frameworks.

• Comply with Quality Management System requirements in a regulated environment.

Qualifications

• Bachelor’s degree in engineering, Computer Science, Computer Information Systems, related field, or equivalent practical experience

• Solid understanding of o