Project Coordinator

The Project Coordinator will be responsible for overseeing all administrative and reporting tasks throughout the entire software development life cycle (SDLC). This position plays a significant role in improving project efficiency and providing valuable support to the technical team.

Successful candidates will possess a high degree of professional maturity, commitment to excellence, high degree of flexibility, initiative, and the ability to work collaboratively with diverse individuals and teams.

Requirements

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:

Provide all administrative and clerical support to ensure the efficient operation of the team.

Support team productivity reporting.

Solicit and compile the agenda for JAD sessions.

Scribe discussions and working sessions, distribute meeting minutes in a timely manner.

Arrange MS Teams meetings to support change requests and working sessions.

Monitor the Helpdesk Queue and coordinate Helpdesk tickets from Analysis, fix and closure.

Coordinate Helpdesk tickets transferred from other groups.

Run weekly JIRA extracts for the production summary prior to meetings.

Add and update tasks and deliverables in JIRA.

Compile the weekly development schedule scorecard and distribute documents in a timely manner.

Coordinate meetings between the Team and business partners and take detailed meeting minutes.

Solicit information from technical staff to close completed enhancements or defects post production.

Organize and upload documents on the LAN. Ensure proper approvals are in place.

Other duties as assigned.

Preferred Qualifications:

Bachelor’s degree or equivalent.

Proven ability to communicate verbally and in writing to both project team and stakeholders at all levels.

Knowledge of methods and techniques of computer systems analysis and design.

Knowledge of technical terminology, codes, and standard abbreviations.

Knowledge of one or more of the following: data structures, application programming, database development, or relational database theory and technology.

Attentiveness to the timely delivery of documentation needed for milestones.

Adept in Microsoft Office tool suite

Adept in JIRA.

Ability to follow both oral and written instructions.

Ability to establish rapport and deal effectively with others.

Ability to maintain accurate records and status reporting.

Ability to rapidly adjust to changing situations to meet emergencies or production issue resolution.

Understand when it is necessary to escalate an issue to management.

Knowledge of the principles of software development.

Desirable if experienced in health care, subject area and/or government work.

Desirable if experienced with the Unified Process.

Desirable if experienced in a technical/application development environment.