Clinical Nurse Manager

Job Summary:

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry
• Uses established nursing standards/policies when designing patient care following the New Hampshire Board of Nursing, State and Local requirements, and ANA guidelines.
• Establishes and measures general and unit specific competencies in collaboration with clinical education, and provides opportunity for staff members to achieve their required competencies.
• Ensures staff complete all onboarding requirements.
• Chairs nursing-related committees and councils.
• Provides mentorship for staff enrolled in clinical advancement.
• Use of an electronic medical record
• Establishes an environment to promote ongoing clinical research, inquiry, and expansion of the clinical nursing knowledge base. Uses evidence for best practice
• Facilitates active involvement in recruitment activities, interviews, and candidate selection. Involves staff with the interview process
• Promotes continuous improvement through proactive department auditing and Process Improvement Plan (PIP) requirements.  Reporting results at various committees focused on improved quality outcomes.
• Identifies personnel issues, consults with human resource department and/or appropriate manager/director.
• Resolves issues appropriately and completes necessary documentation.
• Is creative with communication to disseminate information in a timely fashion and encourage early and direct input into the decision-making process with all stakeholders
• Facilitates the Unit Advisory Committee activities to address issues relevant to staff members within the unit/department, promoting shared governance.
• Supervises and evaluates work performance of Clinical Resource Nurse in terms of patient care and staff development. Ensures timely and effective evaluation of all unit personnel.
• Ensures timely and effective evaluations of all unit personnel.
• Ensures timely completion of all employee career interviews.
• Actively participates in routine Leadership rounding with patients and staff.
• Actively participates in Environment of Care (EOC) Rounds, reporting issues for correction.
• Acts as a resource for nursing care areas when acuity and census outweigh resource availability.
• Responsible to monitor and ensure staff compliance with mandatory certifications and education requirements 
• Identifies and implements unit goals. 
• Participates in meetings to discuss and suggest strategies for improvement in the patient care environment.
• Disseminates outcomes of nurse driven process improvement initiatives and reports out to quality council
• Provides a just culture environment.
• Responds to all safety and or risk events in a timely manner
• Meets requirements of outside regulating agencies, including DNV, CMS, and other agencies as appropriate to the clinical area.
• Monitors and disseminates patient and staff satisfaction scores to unit with a focus on achieving 75th percentile ranking.
• Facilities staff education on regulatory compliance.
• Assures staff is competent in providing culturally diverse care.
• Attends leadership training sessions offered by the Employee Experience Department.
• Monitors unit productivity daily and flexing staff to achieve 98% or better.
• Evaluates staffing patterns annually to meet patient care needs and formulates accurate operating and capital budgets.
• Operates within the budgeted FTEs and maintains position control.
• Identifies reasons for variances and develops action plans.
• Ensures unit schedule is posted on time with adequate staffing to support the needs of the department.
• Promotes certification and membership in a professional organization.
• Maintains active nursing licensure and certifications, required for the department.
• Competes review of assigned policies, providing edits when due and follows the approval process.
• Completes review of assigned contracts annually including assessments as required.
• Other duties as consistent with this role.

Job Requirements

Job Knowledge and Skills

• Registered Nurses working in specialty areas must meet requirements for those specialties as determined by that specific discipline.
• Certification in specialty or Nursing Leadership preferred
• Crisis Prevention Institute (CPI) training preferred or obtained prior to completion of orientation

Education and Experience

• Current New Hampshire RN license required
• Minimum of 3-5 Years clinical nursing experience required.
• ASN, BSN degree strongly preferred.
• MSN degree preferred.