Account Manager

 

Business Overview 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com.

Position Summary 

The Account Manager is responsible for managing client accounts, maintaining long-term relationships with clients, and maximizing sales opportunities within them. The Account Manager will act as a liaison between the client and internal teams to ensure the successful delivery of media products and services that meet client needs. The Account Manager will need a strong addressable media background with retail experience to succeed in this role.  

Responsibilities: 

Client Relationship Management: 

• Build and maintain strong, long-lasting client relationships. 
• Ensure the timely and successful delivery of our solutions according to client needs and objectives. 
• Serve as the lead point of contact for all client account management matters. 
• Ensure the timely and successful delivery of solutions according to client needs and media objectives. 

Sales and Revenue Growth: 

• Identify opportunities to grow business with existing clients. 
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. 
• Prepare reports on account status. 

Performance Monitoring: 

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. 

• Analyze account data to identify trends, opportunities, and areas for improvement.

Project Oversight: 

• Oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget. 
• Coordinate with internal and external teams (e.g., Brands, Criteo) to ensure seamless service and performance delivery. 

 

Required Skills & Experience  

• Minimum of 4-6 years of experience in account management or client services preferably at a digital or full-service agency 
• Proven track record of managing large accounts and delivering successful client outcomes. 
• Agency and/or Commerce media experience preferred.  
• Strong client management skills. 
• Thorough understanding of the digital marketing landscape. 
• Ability to manage cross-device and cross-channel addressable marketing campaigns.  
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships. 
• Strategic thinker with strong problem-solving and decision-making abilities. 
• Proficiency in MS Office applications (Excel, Outlook, PowerPoint, Word) and CRM software. 
• Self-starter with strong organizational skills and the ability to multitask in a fast-paced environment. 
• Close attention to detail and a commitment to quality.  

Desired Skills & Experience  

• Experience in retail/beauty is preferred. 
• Experience working with cross-functional teams and managing multiple projects simultaneously. 

We See You  

At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.  

We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.   

We See You at IPG Mediabrands. 

Wage and Benefits

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