Executive Director, Business & Digital Platforms Lead

Company Overview:

Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for myotonic dystrophy type 1 (DM1) and Duchenne muscular dystrophy (DMD), and preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities.  Learn more https://www.dyne-tx.com/, and follow us on X, LinkedIn and Facebook.  

Role Summary:

The Executive Director, Business & Digital Platforms Lead at Dyne is a strategic leader and trusted advisor who will help architect Dyne’s business systems and associated processes across R&D, G&A, and Technical Operations with a strong focus on Commercial and Medical. This role is beyond systems - it’s about leading and shaping how Dyne connects with patients and providers, how we deliver therapies efficiently, and how we scale for future launches. This individual will work in lockstep with our Business Operations teams, Commercial and Medical, and cross-functional partners across all business areas.  This individual will define and execute a roadmap that integrates cutting-edge platforms, data-driven insights, and compliant processes to support Dyne’s commercialization strategy in the US and globally. 

This role is based in Waltham, MA.

Primary Responsibilities Include:  

• Serve as the primary technology leader and business partner across the business with a focus on Commercial and Medical functions, building strong relationships with senior leadership and stakeholders to understand business objectives, priorities, and technology and process needs and gaps. 
• Collaborate with Medical Affairs, Commercial Operations, Marketing, Market Access, Patient Services as well as G&A, R&D and other business functions to design and implement a technology roadmap that supports Dyne’s launch strategy and long-term growth. 
• Lead the delivery, support, and continuous improvement of business technology platforms (e.g., CRM, data management, omnichannel engagement, analytics), ensuring they are robust and scalable. 
• Align IT initiatives with business priorities, ensuring scalability for multiple product launches and global expansion. 
• Serve as the primary IT liaison for medical and commercial teams, translating business needs into actionable technology solutions. 
• Lead and manage future IT Business Partners to support business areas as Dyne grows.  
• Foster strong relationships with internal stakeholders and external vendors to deliver best-in-class platforms. 
• Enable Dyne’s Omnichannel Engagement model incorporating field learning, digital, and data insights. 
• Lead initiatives to implement and optimize CRM systems (e.g., Veeva Vault CRM and Patient services CRM), digital engagement tools, and analytics platforms that empower field teams and enhance customer experience.