Patient Services Manager 2

Role Overview

Are you ready to lead in a fast-paced, patient-focused environment? Sodexo is seeking a Patient Services Manager 2 to join our team at Children’s Hospital Los Angeles (CHLA)—a nationally recognized pediatric hospital. This dynamic account offers Patient Services, Catering, Retail, and Convenience Store operations, with a room service-style meal program running from 6:30 AM to 7:00 PM daily. You’ll collaborate with highly engaged clients, frontline team members, and interdisciplinary teams to deliver exceptional patient dining experiences.

What You'll Do

• Oversee daily patient meal service operations, ensuring accuracy, timeliness, and compliance with dietary needs.
• Lead and develop a team of frontline associates, fostering engagement and high performance.
• Partner with clinical and interdisciplinary teams to support patient satisfaction and nutrition goals.
• Drive operational excellence through process improvements, quality assurance, and adherence to Sodexo standards.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Strong leadership and team-building skills with experience in a healthcare or hospitality setting.
• Knowledge of patient meal service models, including room service operations.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Excellent communication and collaboration skills to engage clients and clinical partners.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.