HR Services Specialist with French

<p>We are looking for you, if you have:</p><ul><li><p>At least 1 year of working experience in a Shared Services environment, preferably with HCM data management processes (maintenance of the employee’s life cycle),</p></li><li><p>Very good written and verbal communication skills in English + French (B2+/C1),</p></li><li><p>Experience in HR technology &amp; processes with strong focus on data management,</p></li><li><p>Experience in cooperation and building the positive relationships with external / internal business partners,</p></li><li><p>Excellent communication skills, readiness to learn and collaborate,</p></li><li><p>Strong people &amp; client orientation,</p></li><li><p>Accurate, structured and strong attention to detail,</p></li><li><p>Ability to work in an international and multicultural environment,</p></li><li><p>Bachelor/Master degree (or equivalent).</p></li></ul><p></p><p>You'll get extra points for:</p><ul><li><p>Experience in transition activities: preparation / review of the documentation, process &amp; tools setup,</p></li><li><p>Expertise in agile, operational management, quality management and risk,</p></li><li><p>Curious to continuously improve in an agile way,</p></li><li><p>Experience in working with Workday, ServiceNow,</p></li><li><p>Knowledge of Belgian legal rules &amp; regulations: labor law/ employment.</p></li></ul><p></p><p>Additional skills:</p><ul><li><p>Proficient in the use of Microsoft Office</p></li><li><p>Ambition to be part of setting up ING’s global shared People Services Centre</p></li><li><p>Expertise of quality management and risk</p></li><li><p>Problem solving &amp; decision making</p></li></ul><p></p><p>Your responsibilities:</p><ul><li><p>Act as a contact person for the HR Business Partners, managers and employees for HR-related queries and advise based on labor law provisions as well as policies of the company</p></li><li><p>Taking care of administration around ING colleagues that join, leave or change jobs</p></li><li><p>Maintaining employee data</p></li><li><p>Creating contracts</p></li><li><p>Handling employee inquiries and cooperation with Managers</p></li><li><p>Maintaining the knowledge base for employees, managers and other HR</p></li><li><p>Training new team members</p></li><li><p>Assist to implement policies, procedures or systems</p></li></ul>