Coordinator - Accounts Receivable

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Job Posting Title:

Coordinator - Accounts Receivable

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM AA - SA - ResLife - FHR - Revenue Management (Alix Elizabeth Perry (00018904))

   

Work Location:

0201 Louise Garig Hall

   

Pay Grade:

Professional

   

Job Description:

Coordinator – Accounts Receivable

Louisiana State University invites applications for the position of Coordinator of Accounts Receivable of Residential Life. Residential Life is an auxiliary enterprise for on-campus student housing overseeing a $90+ million budget with approximately 8,500+ students in 16 residence hall communities, three single student apartment complexes, and three Greek houses.  Reporting to the Associate Director of Business Operations, the coordinator coordinates all revenue collections which includes the daily auditing of rent, damages, assessments, deposits, and payments.

 

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:

• Coordinate revenue collection procedures, including semester housing charges for on-campus residents and billing for summer camps, conferences and interns.
• Daily communication with students and parents, providing strong customer service.
• Troubleshoot, report, and interact with StarRez Student Housing Management Software. Identify and report discrepancies to the Associate Director of Business Operations.
• Provide Internal Audit functions related to revenue collection, StarRez, monthly ledger reconciliation, and financial statements.

 

OPPORTUNITIES FOR LEADERSHIP:

• Strengthen Residential Life Accounts Receivable Operations
  Through billing of summer camps, conference, and intern operations and rent tracking of student housing balances, the Coordinator has opportunity to assess and refine the department’s revenue collection strategy to ensure efficiency, accuracy, and compliance. Additionally, there is an opportunity to evaluate current practices, identify process improvements, leverage data to inform decision-making, and build collaborative partnerships across campus to strengthen revenue management establishing clear standards, improving transparency, and enhancing the student and family financial experience.
• Lead Accounts Receivable Semester Residential Life Training
• undefined ATTRIBUTES OF THE SUCCESSFUL CANDIDATE: Collegial team-player who actively builds authentic and mutually-beneficial relationships, who is able to influence others without positional authority, and who is unconcerned with where credit for accomplishing institutional objectives is assigned. Has a sincere positive regard for all people including co-workers, faculty, staff, and students ,Effective communicator who clearly conveys complex financial and operational information to different stakeholders and departments .Maintains trust, transparency, and compliance when managing sensitive financial and operational matters. Manages many concurrent deadlines, processes, and reporting cycles while keeping workstreams on track and with a high attention to detail.
• ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES: Three priorities guide our work in the Division of Student Affairs. Foremost, we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care, relevance, polish, and attention to detail. We work to ensure every space, place, and staff-to-student interaction communicates a sense of home to students. Finally, we design programs, services, events, and experiences with everyone in mind.
• RESPONSIBILITIES:
• Student Housing Revenue Collection (30%)  Revenue collection and internal audit functions of the StarRez Student Housing Management Software. Responsibilities include the primary audit and collection of On-Campus Residential Halls and Apartments totaling $80 million annually; create, monitor, and update reports that reconcile, identify, and report discrepancies to Associate Director and Director of Business Operations on students not meeting financial agreements. Responsible for rent collection process which includes emails, letters, and phone contact; face-to-face meetings; and cancellations.
• Housing Management System (25%) StarRez duties include troubleshooti