Administrative Support Manager

Job Title: Administrative Support Manager

Job Category: Administration

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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The Opportunity:

• Join a dynamic team where you will gain valuable experience in providing administrative support to management.

• Contribute to the efficiency and effectiveness of the organization by assisting with a variety of business administration tasks.

• Work in a collaborative environment that values professional growth and learning.

• Be part of a team that ensures compliance with organizational policies and standards.

• Enjoy the opportunity to support strategic initiatives and learn from experienced professionals.

• Must possess an active Secret level security clearance or higher.

• Supervise and support a small team of direct reports, ensuring they adhere to organizational policies and operational standards.

Responsibilities:

• Supervise and support a small team of direct reports, ensuring they adhere to organizational policies and operational standards.

• Assist in providing administrative support to management across various operations of the organization.

• Help manage and perform basic finance, budget, HR, and facilities responsibilities under supervision.

• Support the coordination, research, recommendation, and implementation of business administrative initiatives.

• Handle routine administrative tasks in functional areas such as finance, human resources, purchasing, and research and development.

• Follow up on emails and schedule meetings for management as directed.

• Assist in preparing budgeting summaries, project schedules, and conduct basic analysis of information for various functions.

• Support the management of personnel and ensure adherence to organizational policies and operational standards.

• Help maintain organized records and documentation to support program continuity and audit readiness.

• Facilitate basic cross-department communication to support leadership decision-making.

• Assist in tracking personnel compliance and administrative deliverables to support program execution.

• Help identify simple process inefficiencies and support the implementation of workflow improvements.

• Assist in overseeing client onboarding, service coordination, and account maintenance, ensuring accurate billing and customer satisfaction.

• Support marketing initiatives and community outreach efforts to drive membership growth.

• Assist in maintaining operational organization to ensure efficient facility management.

• Assist in managing high-volume transactions with accuracy and accountability.

• Help coordinate workflow and staffing to maintain efficiency and service quality.

• Assist in maintaining compliance with safety, sanitation, and operational regulations.

Qualifications:

Required: 

• Typically has a University Degree (BA/BS) or equivalent experience and 3+ years related work experience.

• Basic understanding of finance, budget, HR, and facilities responsibilities.

• Strong email follow-up and meeting scheduling skills.

• Ability to work collaboratively in a team environment.

• Basic knowledge of administrative processes and procedures.

• Willingness to learn and adapt to new tasks and responsibilities.

• Previous experience in a supervisory or team lead role, even if informal.

• Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Active Secret level security clearance or higher.

Desired:

• Previous internship or entry-level experience in an administrative support role.

• Familiarity with customer service principles and practices.

• Experience with simple process improvement initiatives.

• Additional certifications or training in business administration or related fields (e.g., administrative professional certification).

• Experience in managing a small team or leading projects.

• Strong organizational skills with attention to detail.

• Excellent communication skills, both verbal and written.

• Ability to multitask and prioritize tasks effectively.

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What You Can Expect:

 A culture of integrity.

At CAC