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Fair Oaks, United Statespart_timeVerifiedPosted 13 Mar 2025

About the role

Select Milk Producers is one of the nation’s largest and most progressive dairy cooperatives, with 32 wholly owned subsidiaries, 12 processing plants, and 8 joint ventures including Fair Oaks Farms, Continental Dairy Facilities, Continental Dairy Facilities Southwest, Mill Haven Foods, Select Custom Solutions, GreenLink and Select Services. With over 1,000 employees, the Select Milk family of companies impacts all aspects of the dairy farm business and at the heart of our family of companies, is you.

"We strive to go above and beyond what’s expected in providing for our families, leading our employees, caring for our land and animals, serving our customers, producing quality milk, and serving one another. This commitment is more than our business, it’s in our culture and our character. We believe in being accountable, in doing what’s right, in performing at our best, in setting a higher standard."

Select Milk Producers and its subsidiaries offer attractive compensation and a best-in-class benefits package that includes but is not limited to medical, vision, dental, life insurance, and more that can be tailored for you and your family. Other benefits for eligible employees include 401(k) up to 6% company match, life and disability insurance, and paid holidays & vacation. We are proud to promote an equal employment opportunity workplace.


 

Position Summary:  

Assist customers with all their needs while promoting Fair Oaks Farms brands products and businesses. Communicate effectively and help all co-workers carry out daily duties to aid in business success and customer satisfaction. Duties may involve cleaning, handling cash, credit and debit card payments, stocking, moving and lifting objects. Food handling such as scooping ice cream, heating food products and other duties as assigned. 

 

Duties and Responsibilities 

  • Greet customers within ten seconds with a warm welcome. 

  • Assist customers with wants or needs while modeling the Fair Oaks Farms image. 

  • Answer questions regarding Fair Oaks Farms brand and products, tours, restaurant/food options and merchandise. 

  • Cross sell all brand products such as Fair Oaks Farm tours, Farm House Restaurant, Cowfe. Cheese, Milk and Ice cream products as well as any BP promotions. 

  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires. 

  • Compute sale prices, total purchases, receive and process cash or credit payment using a POS system. 

  • Answer telephone calls and direct inquiries to proper personnel. 

  • Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. 

  • Stay informed and up to date with company’s news and applying new knowledge to your job. 

  • Analyze information and evaluate results to choose the best solution and solve problems. 

  • Sample cheese and Ice cream as requested by customers. 

  • Scoop and serve Ice Cream following the provided recipes to maintain product quality. 

  • Handle complaints, settle disputes, and resolve grievances and conflicts when possible, or otherwise negotiating with others. 

  • Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.<

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Company

Select Milk Producers

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