Senior ACS Business Process NSAW Consultant

We are seeking a highly motivated and results-oriented professional to join the Customer Success Operations team as a Senior ACS Business Process NetSuite Analytics Warehouse (NSAW) consultant. This role will support the Oracle NetSuite Advanced Customer Support (ACS) organization by implementing NSAW to empower our leaders to leverage the power of data-driven decision-making. The Senior NSAW consultant will collaborate with ACS leadership and delivery teams to identify their analytical needs and help unlock valuable insights from NSAW. This role will help streamline critical processes by providing insights across key business areas such as team utilization, customer renewal rates, and NDR. We are seeking an analytical expert with excellent communication skills and a deep understanding of NSAW to help drive ACS's growth and customer success. This position offers a unique opportunity to gain exposure to the growing cloud business and provides a platform for making a significant impact on the organization’s success. 

Qualifications:

• Bachelor level degree or higher in a relevant discipline.  
• 5+ years of relevant experience designing, implementing, and integrating Oracle and/or NetSuite Data Warehouse NSAW and Analytics/Business Intelligence solutions.
• Experience with relevant tools including: Autonomous Data Warehouse (ADW), Oracle Analytics Cloud (OAC), Oracle Fusion Analytics Warehouse (FAW), NetSuite SuiteAnalytics Connect.
• Solid understanding of Oracle Database, Data Modelling, Oracle SQL Developer, Data Warehouse concepts, advanced analytics concepts, and implementation.
• Experience implementing and utilizing Big Data and visualization techniques, tools, and technologies 
• Highly experienced in data design, data modeling, data mapping, data interrogation, data quality, and master data management.
• Experience querying databases and using statistical computer languages: R, Python, SLQ, etc.
• Experience with ERP and EPM solutions, NetSuite and/or Oracle platform preferred.
• Prior experience in Operations or Professional Services Consulting is a plus.
• Must be a self-starter with sound decision making skills.
• Ability to lead projects/tasks and maintain a schedule to ensure completion within a timely manner.
• Attention to detail and ability to multi-task is critical.
• Excellent communication and interpersonal skills required.
• Must be able to function as part of a team and adhere to strict deadlines in a fast-paced, evolving work environment.
• An ability to operate independently with limited direction/supervision.
• Advanced MS Office skills required (Word, Excel, Power Point, Outlook at a minimum). 

Career Level - IC3

• Consultatively gather requirements and collaborate key stakeholders to define the business challenges to better understand with data.
• Leverage the understanding of the data model and produce analytics to provide actionable insights to key stakeholders.
• Aid less senior team members and provide guidance on NSAW implementation best practices.
• Collaborate with multiple Oracle LOBs to identify infrastructure requirements for data warehousing needs.
• Identify new data and product patterns through data mining and communicate those complex concepts and the results of the analyses in a clear and effective manner through creative visualization directly to executives.
• Extend the data warehouse by incorporating data from multiple datasets/applications.
• Review, cleanse, and verifying the integrity of data used for analysis.
• Lead project delivery as a technical expert when implementing solutions.
• Develop solutions that follow product development guidelines and are in-line with established design standards and approved architectures.
• Enable the organization to ensure adoption.
• Maintain up-to-date knowledge of Oracle and NetSuite analytics, data integration products and service offerings. 

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

Canada: Hiring Range from $50,500 to $110,000 CAD per annum
US: Hiring Range: from $28.85 to $60.63 per hour; from $60,000 to $126,100 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

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