Regional Director of Operations

The Company:  Trusted Home Service Partners

Position Title:    Regional Director of Operations - Chicagoland Market

Reporting To:    President and the Vice President of Field Operations

 

Company Overview

Trusted Home Service Partners (“THSP”) is a private-equity backed, Dallas-based, customer-focused and people-centric group of home service businesses focused on investing in and partnering with small business owners primarily in the residential HVAC, plumbing, and electrical markets throughout the U.S. The company’s mission is to improve the lives of homeowners, business partners, and team members by providing the highest quality customer service possible in an honest, respectful, dependable, and collaborative environment. Please visit www.thspartners.com for more information.

 

Private Equity Firm Overview

Tyree & D'Angelo Partners ("TDP") is a private equity investment firm that focuses on control investments in the lower middle market (companies with $1-5M of EBITDA).  We look for investments where we can establish true collaborative partnerships with business owners and management teams that will lead to substantial value creation over a long-term investment horizon. TDP’s track record of building high-growth and lower risk companies is driven by a buy & build investment strategy, that is based on tested methods of value creation and a true partnership approach with executives and business owners.  TDP works in collaboration with executive leaders utilizing an investment thesis driven process designed to build companies with a differentiated customer value proposition. TDP invests in the healthcare, consumer, and business services sectors, focusing on high-quality founder owned businesses that we can grow with our high probability of success process.  TDP companies have completed over 900 partnerships, have grown to over $4 billion of enterprise value, and TDP has over $1.4 billion of capital under management.  For more information, please visit www.TDPfund.com.

 

Job Responsibilities

• Significant hands-on location presence.
• Ability to coach and mentor location GM, front-office, field staff.
• Support and drive location-level job booking activities.
• Conduct ride-alongs & ensure technician service-system training adherence.
• Partner with location General Managers to drive a culture of performance and accountability.

 

Required Criteria

• Local to Chicago market.
• 10+ years of residential HVAC industry experience with in-home sales experience.
• Energetic self-starter with a strong desire to win.
• Demonstrable time spent in collaborative team environments.
• Experience managing an organization or a team of direct reports.
• Primarily on-location work within Chicago market.

 

Compensation

• Competitive base salary + annual performance bonus.
• Equity ownership opportunity for the right candidate.