HR Generalist I/II - Office of Human Resources

The Office of Human Resources at Carnegie Mellon University is committed to supporting faculty, students, and staff members’ success through every stage of their employment. We advance the university’s strategic plan by driving efficient, effective, and nimble business practices that meet the needs of our evolving global community. Our mission is to recruit and retain exceptional people at all levels while encouraging a culture of inclusion, collaboration, and professional growth.

Reporting to the Manager of Supervisor Services, you will perform HR-related duties at a professional level and work closely with the HR Business Partner(s) to support the College of Engineering and Cyert Center for Early Education. In this role, you will collaborate on a broad range of HR activities—from onboarding and employee engagement to process improvement and organizational development, helping to ensure a seamless and positive employee experience.

Are you energized by the prospect of contributing to transformative change in a dynamic and challenging environment? If so, this is an exciting opportunity to join our team as we continue a multi-year initiative to refine HR systems, processes, and services.

Your core responsibilities will include:

• Entering HR transactions into Workday on a regular basis, approving Workday transactions, and serving as a subject matter expert in Workday business processes.

• Collaborate on HR projects and initiatives

• Working closely with the assigned HR Business Partner and other HR and campus partners to assist with:

  • Workforce Planning: assisting HR Business Partner in gathering information and data, ensuring systems accurately reflect open position data, supervisory organization data, etc.

  • Performance Management: monitoring completion of provisional period and annual performance reviews, providing general direction and assisting with routine questions on performance review processes/tools, running reports, and assisting with tracking progress, may also assist with training and communications.

  • Off-boarding: assisting with the separation and exit interview process;

  • Recruitment: assist with submitting position/job requisition requests, preparation of offer letters, submission of hires, etc.

  • Employee Relations: interpreting and providing guidance on policies and procedures, making recommendations for appropriate application of policies/exceptions, preparing basic disciplinary letters for the HR Business Partner

• Acting as a liaison with other units and working closely with HR colleagues in support of assigned client areas.

• Researching and gathering background information, preparing reports, conducting audits, analyzing, and providing sound recommendations to departments and HR Business Partners.

• Actively engaging in the implementation of the OHR’s strategic plan and continuous improvement initiatives.

Adaptability, excellence, and passion are vital qualities within the Office of Human Resources.  We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong knowledge of HR practices and related laws and regulations;

• Exceptional service orientation to supporting clients and dealing with sensitive issues;

• Track record of success in developing and maintaining constructive and cooperative working relationships with diverse stakeholders and colleagues;

• Critical thinking skills to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems;

• Effective oral and written communication as appropriate for the needs of the audience;

• Active listening skills: giving full attention to what other people are saying, taking time to understand the points being made.

• High attention to detail, an ability to multitask, and the capability to maintain discretion and confidentiality;

• Advanced computer skills, particularly with Microsoft Office Suite;

• Ability to effectively prioritize and manage a high volume of transactions and activities within a fast-paced environment.

• Self-motivated and able to take initiative

• Ability to manage small to medium projects and/or be an engaged project team member

Qualifications:

HR Generalist I

• Education: Ba