Manager Enterprise Change Enablement

Title: Manager Enterprise Change Enablement 
Company: Tampa Electric Company 
State and City: Florida - Tampa
Shift: 8 Hr. X 5 Days

 

 

The Manager of Enterprise Change Enablement, reporting directly to the Director of HR and Talent, manages a team of change enablement professionals as they lead the company through various strategic initiatives, ensuring successful implementations and adoption of change. The Manager must possess strong leadership skills, a deep understanding of change management principles and methodologies, and the ability to collaborate effectively with cross-functional teams.

The Manager sets direction and promotes the change strategy within the team and across the business. The ideal candidate demonstrates a solid understanding of how people go through the change process, strong program management and resource planning skills, strategic thinking, the ability to manage multiple priorities, and excels in navigating ambiguity. The successful candidate possesses exceptional communication and collaboration skills, with proven ability to establish and maintain strong relationships with a wide variety of stakeholders.
Integral to this role is collaboration with the HR Operations team and HR Business Partners, ensuring the seamless integration of change management initiatives with the people-centric aspects of transformation. Additionally, close collaboration with the Project Management offices, business owners, and senior leadership will ensure alignment and support from a change management perspective.

 

PRIMARY DUTIES AND RESPONSIBILITIES 

•  Lead and mentor a team of change enablement professionals to ensure effective execution of change initiatives.
•  Develop and implement a comprehensive enterprise focused change management strategy to support corporate goals.  Create and establish consistent change tools and processes to allow for a consistent approach to change across the enterprise.
• Participates in early-stage ideation and development discussions of business improvement initiatives to understand change/impact level to provide an accurate estimate of change support.  Prioritizes projects and identifies level of change support needed. 
• Serve as overall change program manager to identify and delegate change support for select large scale initiatives. Monitor and report on current and future change needs and ensure resources are identified.  
• Partners with Operations, HR, Learning and Development groups, and Project Management Offices to identify and diagnose organizational effectiveness challenges and opportunities to develop solutions that meet company, leadership, and workforce needs. Part of this partnership is an awareness that the enterprise change team are the stewards of change, and our collective goal is to build internal capabilities across the business to lead and support effective organizational change management. 
• Responsible for managing and prioritizing a full portfolio of projects and driving specific initiatives – directly and through team members – providing direction and driving more granular interdependencies across transformational initiatives.  
• Oversee the lifecycle of change management resource contracts, including negotiation, execution, performance monitoring, and renewal, ensuring compliance with contractual terms and maximizing value for the organization.  Effectively manage costs and budget. 
• Support the advancement of the change culture within the organization through learning interventions to equip leaders and employees with the knowledge and skills needed to lead, support, and adapt to change. The goal is to build change capabilities across the business. 
• Establish effective channels for feedback, communication, and collaboration with employees, stakeholders, and external partners where appropriate throughout the change process.
• Monitor, evaluate and report on the effectiveness and value of change management by tracking key performance indicators via a dashboard to measure awareness, engagement, and adoption at the individual and enterprise project level including identifying areas of potential saturation.
• Identify lessons learned and best practices from change initiatives to continuously enhance the change management processes.
• Serve as a subject matter expert on change management best practices, providing coaching, guidance and support to leaders, project teams, and analysts.
• Stay informed about industry trends and regulatory changes, identifying opportunities for innovation and improvement in change management practices.

 

QUALIFICATIONS

 

Education
Bachelor’s degree in business administration, change management, human relations, public relations, communication, or a related field. 
Preferred:    ACMP, Prosci® certific