S06 Lead Custodian

The Cornell University campus is widely admired as one of the world’s most beautiful academic settings. The Division of Facilities and Campus Services (FCS) is committed to providing the highest quality service to faculty, students, staff, alumni, and visitors. With more than 260 major buildings enhancing the magnificent landscape of the Ithaca campus, approximately 1,000 highly talented and dedicated staff serve as stewards of the campus resources and operations.  
 
All employees are accountable for supporting the organization’s values of truth, respect, excellence, teamwork, and integrity, in addition to supporting inclusive and sustainable practices in carrying out everyday responsibilities.

   

Position Summary:  

The lead custodial position oversees the comprehensive custodial maintenance of assigned Cornell buildings and staff of 10 or more custodians. Oversight responsibilities may increase during times of critical need. Responsible for functioning as an acting supervisor of an entire custodial complex in manager’s absence. The position serves as the primary lead person for the complex emergency call-in process and is expected to respond to campus emergencies and custodial concerns after normal working hours, to include evenings and weekends. Periodically required to work overtime with special projects.

Areas of Responsibility Include:

• Oversight of routine custodial maintenance and care of the buildings assigned, including furniture, rugs, and floor care.

• Will be responsible for ordering supplies and maintaining chemical and all equipment inventories used for custodial work within the complex, as well as maintaining the linen inventory.

• Assists custodial manager with key inventory and key security.

• Assists with the evaluation, development, and training of each custodian in their assigned area (new employee training and ongoing training) and is responsible for the continuous informal inspection of their employees’ work areas.

• Assists manager in resolving interpersonal conflicts and customer complaints.

• Assists with Quality Assurance Program to ensure level of cleanliness set by department and APPA standards.

• Responsible for staff compliance with health and safety regulations. Ensures adherence to proper chemical use, equipment safety, and PPE requirements.

This is a union position within the United Auto Worker's bargaining unit (UAW). The rate of pay is $22.73/hour. At the end of the probationary period, employees will be required to pay union dues per Article 1 of the Agreement.   

Ours is a values–based organization where all employees are accountable for supporting the organization’s values of truth, respect, excellence, teamwork, and integrity. FCS employees are required to attend staff development trainings and participate in the performance evaluation process.  

We Require These Qualifications: 

• A high school diploma or equivalent is required.

• 3-5 years of significant custodial experience.

• 1-2 years of significant leadership experience.

• An excellent work attendance history.

• Excellent organizational, communication, and interpersonal skills, and must have the ability to assist the manager in conflict resolution.

• Good math, reading, and writing skills.

• Flexible and adaptable to changing priorities, while maintaining a consistent positive and supportive attitude.

• Skills in assessing and scheduling appropriate work assignments. Must be able to effectively train employees in departmental custodial protocol and the use of power equipment for hard floor and carpet maintenance.

• Must be able to manage sensitive and confidential information to maintain and ensure the privacy of all Cornell customers’ work, study, living, and research areas.

• Ability to comprehend and maintain a high level of security in all campus facilities maintained.

• Experience with supply and equipment inventory and the accounting thereof.

• Safety conscious and can climb and work from an 8’ step ladder; able to work in a dusty environment using a variety of cleaning chemicals; able to lift and move 50 lbs.

• Must have and maintain a valid U.S. driver’s license; may be required to operate a motor vehicle (your own vehicle or Cornell-owned) to travel to/from job sites. May be required to obtain DOT certification.

Rewards and Benefits: 

Cornell University provides excellent benefits that include professional development, access to many wellness programs, employee discounts with local and national retail brands, health care options, and great retirement options. Cornell provides generous paid leave provisions a