Analytics COO - Product Lead Fraud Analytics

At ING, we empower people to stay ahead—driving positive changes for individuals, communities, and the planet. We’re a trusted global brand with strong foundations—but what truly sets us apart is our focus on making banking safer and smarter.

We use advanced technology to fight Fraud in order to protect customers, and keep the trust in our brand.  We do this by turning data into smart, secure banking solutions that truly make a difference.

If you're passionate about using technology to fight Fraud, enhance customer experience, and shape the future of banking, we invite you to join us.

About the ING Analytics department

ING Analytics is a global department responsible for differentiating ING as a leader in data-driven banking sector. We are organized per business unit such as Operations, Retail, Wholesale banking, etc.  We are incredibly excited about Analytics and its potential to bring innovation, progress and bringing superior customer experience. 

Product Lead job purpose

You take the lead to transition ING Analytics into a more product thinking organization, where you are end-to-end accountable for the Fraud domain product vision, including functionality, technology, user experience design and experiences that are needed to deliver on the product’s value. You work in close collaboration with the global and local Business and Tech Fraud Tribe leads.

You hierarchically lead one or several squads that develop, implement and/or maintain Analytics products and services.

Responsibilities

As Product Lead Fraud, you report to the Global Tribe Lead COO Analytics, with a functional line to the Global Fraud Tribe Lead.  Responsibilities include:

• Lead Analytics product strategy and product ownership: you own the product (end-to-end) and are accountable for product vision, including functionality, technology and user experience.        
• Perform analyses and interact with the market to bring in outside in perspective and initiate new discovery (both buy and build)
• Define the roadmap of the global Analytics Fraud area, with continuous ordering and prioritization of the product backlog   
• Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.              

How to succeed 

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

Furthermore, you have:

• Master's degree in technical / business field (engineering, computer science, econometrics or equivalent)
• Substantial work experience together with 2+ years Fraud or similar domain related experience.  
• Previous experience/understanding in Analytics is considered a strong plus.

Competencies:

• Leading and Inspiring people
• A strong commitment to continuous learning with a passion for Data & Analytics
• Experience in defining strategies and policies within medium to long time frames
• Building and executing roadmaps and global backlog management
• Ability to navigate in an international/complex stakeholder landscape

Want to apply directly?

** Please note that there is a pre-identified candidate for the role **

Upload your CV and motivation letter by clicking the “Apply” button. 

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary indication tailored to your qualities and experience
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

About us 

With 60,000 employees and operations in approximately 40 countries, t