Senior Manager Consumer Insights Strategy & Capabilities

Senior Manager Consumer Insights Strategy & Capabilities

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

As our Senior Manager Consumer Insights Strategy & Capabilities, you will define the roadmap for future-forward consumer learning—bridging business strategy with advanced insight methodologies. You’ll be a key architect of how Kimberly-Clark listens, learns, and acts on consumer behavior in a rapidly evolving world.

This is not a traditional market research role. We're seeking a change agent and visionary who thrives in ambiguity, challenges norms, and drives new ways of thinking to unlock business growth.

In this role, you will:

• Shape the Future of Insights: Help define and implement a strategic roadmap for insight capabilities aligned with business priorities.

• Drive Innovation: Lead the exploration and adoption of cutting-edge methodologies—AI applications, behavioral science, neuroscience, and predictive tools.

• Be a Strategic Partner: Work closely with senior stakeholders across marketing, brand, and analytics to turn insights into action.

• Build and Elevate Talent: Equip our insights team with the tools, skills, and mindset to operate at the leading edge of consumer understanding.

• Deliver with Excellence: Manage rollout of new capabilities with rigor—from partner management to internal adoption and success tracking.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:

• Bachelor's degree in marketing, business, statistics, behavioral science, or related field; a master’s degree or higher is preferred.

• 10+ years of experience in consumer insights, with extensive expertise in brand health tracking, creative testing, innovation learning, and AI technologies for market research.

• Direct experience in a CPG manufacturer is preferred; experience in market research agencies is a plus.

• Proven track record in developing innovative solutions to resolve business challenges.

• Strong leadership skills that enhance organizational performance through original thinking.

• Confident and poised under pressure, with the ability to influence others effectively.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible