ARIZONA STATE PARKS AND TRAILS

Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.

PARK RANGER SENIOR
LAKE HAVASU STATE PARK
"must be able to work Evenings, Weekends and Holidays"

Job Location:

Address:  699 London Bridge Road, Lake Havasu City, AZ 

Posting Details:

Salary: $20.00 - $22.00 / per hour 

Grade: 17

Closing Date: July 20, 2025

Job Summary:

Under minimal supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations. Grounds-keeping activities, orchard care, vehicle and equipment maintenance, and heavy equipment operator.

Job Duties:

Volunteer Coordination:
- Will serve as the Volunteer Coordinator for the park under the direction of the Park Manager and the ASPT Volunteer Manager. Duties include the recruitment, on-boarding, scheduling and supervision of camp host and local volunteers. Ensure that the program adheres to the requirements and protocols of ASPT. Coordinate human resources and recognition aspects for all volunteers.

Customer Service:
- Provides customer service by phone and in-person and respond to publics inquires about park hours, accommodations, reservations. Responsible for park representation and decision making in absence of Park Assistant Manager. Provide supervision and training to Park Rangers and volunteers in customer service functions in a manner upholding ASPT policies.

Cash Handling:
- Perform cashier duties at Contact Station/Gift Shop; collect and account for fees for park admission and store purchases. Serve as a SME for the ASPT POS and reservation systems, supervising and training Park Rangers and volunteers.

Public & Staff Safety:                                                                                                                                                                                                                    - Promote the safety of park visitors and enforces Park rules and protect Park resources; Utilizes two-way radio communications system; Confers with local officials and law enforcement officers. Completes all necessary reports concerning incidents.

- Lead and assist in training subordinate staff.

- Other Duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
Principles and processes for providing customer and personal services. Park rules, fees and revenue functions; techniques for display and interpretation of objects/ artifacts and general resources to visitors; general office procedures.

Skill in:
Public relations and information dissemination; active listening; service orientation; critical thinking: driving and operating automotive equipment; basic curatorial techniques.

Ability to:
Research of natural or historical information; performing math calculations; first aid techniques; oral and written communications; interpersonal relationships; deescalate upset or non-compliant visitors.

Selective Preference(s):

Two years experience equivalent to a Park Ranger II, OR three years of work experience in customer service and maintenance in park related setting; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, abilities may be substituted. No less than two years cash handling and POS experience.

Pre-Employment Requirements:

- Must possess and maintain a current Arizona Driver's license appropriate to assignment.
- Some p