Business Process Professional III

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

This role will work within the Enterprise Asset Management team in the Innovative Solutions and Optimization department. The focus of the role will be supporting the maintenance, implementation, and continuous improvement of the EAM system.

While this position offers the flexibility of in office, hybrid or remote work, we do ask that our team members reside in one of the 23 states listed below where we operate. If you’re not currently in one of these states and are unable to relocate, we regret that we won’t be able to consider you for this role. We appreciate your understanding!

This position is eligible for remote work in one of the following states: Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile Summary
Serve in a lead role capacity for all Business Process Optimization functions (BPO) including project management, business process mapping and review, product backlog management and business intelligence/data governance initiatives.
 

Essential Functions and Responsibilities

• Implement process or technology improvement opportunities by managing and prioritizing BPO projects including but not limited to:

  • collaborate with project sponsors and project teams to define scope

  • develop project schedules

  • gather business requirements

  • establish project team roles and responsibilities

  • monitor progress and hold project team accountable for delivery of tasks

  • develop and execute project communication plans

• Work with complex and/or cross-functional project teams.

• Manage backlog of projects. Collaborate with business owners and IT to prioritize and develop roadmaps for existing software applications.

• Initiate and perform business process reviews, make recommendations for improvements and/or changes to resolve deficiencies.

• Analyze effectiveness and efficiency of systems and develop strategies for improvement of business processes.

• Identify business problems or management objectives that can be addressed through data analysis and provide guidance for data quality enhancements.

• Independently develop and maintain business intelligence analyses in support of strategic initiatives.

• Provide guidance and instruction to lower-level professionals to build analyses.

• Recommend and assist with implementing data governance solutions.

• Maintain and encourage strong working relationships with business partners, IT stakeholders, consultants and vendors to achieve success on initiatives.

• Collaborate with management, other departments or segments, customers and vendors to streamline internal processes and drive implementation of technology solutions.

• Coach, review and delegate work to lower-level professionals for project completion.

Education

• Bachelor's Degree Finance, Business Administration, Accounting, Engineering, Construction Management, Computer Science, MIS, or combination of formal education and the following job-related experience preferred:

Work Experience

• Experience in business or process analysis, project management, software development lifecycle and change management techniques, including identification of potential process solutions.

• Experience defining and implementing project requirements, testing, training and resolving issues to ensure successful delivery.

• Experience interacting, advising, training, influencing and communicating effectively across multiple levels of the organization.

Knowledge, Skills and Abilities

• Skills in: use and function of office equipment including computers and applicable software.

• Skills in: communicating effectively in writing and verbally.

• Skills in: conducting meetings, developing and presenting information to individuals and groups.

• Skills in: self-motivating and self-directing; adapting quickly to new or changing responsibilities.

• Skills in: developing solutions to complicated issues using abstract thinking in new or complex situations.