Security Response Officer

What Makes Us Different? 

With Our Lady of Lourdes, we offer career opportunities for people who have a calling to share their gifts and talents as part of our healing ministry. As part of the Franciscan Missionaries of Our Lady Health System, we are here to create a spirit of healing - and we invite you to join our team today if you would like to be part of that spirit. In addition to competitive salaries and generous benefits, we offer you something special - the chance to do God's work by helping to serve people in need throughout our community, every day. Additionally, you can expect: 

Tuition reimbursement 

Growth opportunities  

Affordable employee benefits 

A community culture where you don’t feel lost in a large health system 

Job Summary 

Works collaboratively with hospital staff to provide a safe environment for our stakeholders. Proactively addresses and deescalates tense situations and/or conflict. Responds to requests for security assistance and works with law enforcement as needed. Enforces hospital security policies and procedures. Investigates incidents and prepares written reports. The primary role and responsibility is to serve as the hospital’s emergency “First Responder”.              

Minimum Requirements 

Education: High school diploma or equivalent

Training: Completion of a CNA or Medical Assistant training program

Special skills: Communication and customer service skills; computer skills

Licensure: CNA or Medical Assistant; CPR

Apply now! Here, you are more than an employee. You are a team member, a co-worker, our friend and part of our family. Our healthcare team is working together to heal this community one patient at a time! 

Greets patients, visitors, and other guests and provides information to assist them in getting to their specific designations. 
Manages wheelchair distribution and provides security escorts for guests and employees to and from vehicles as requested. 
Patrols premises to ensure security of patients, visitors, and staff.
Proactively addresses and deescalates tense situations and/or conflict.
Responds to requests for security assistance and works with local law enforcement as needed. 
Responds to all hospital emergency Codes, excluding medical codes.
Investigates incidents and prepares written reports
Enforces hospital security policies and procedures
Serves as the hospital’s Emergency First Responders.
Carries a registered firearm for protection and prevention of conflict. 
Performs other duties as assigned or requested.
 

• 2 years required - prior law enforcement, Military, and/or Corrections preferred
• HS Diploma or equivalent 
• Certification required - LA POST Firearms Qualifications and Physical Readiness Assessment (PRA)
• Effective Communication
• Customer Service
• Attention to detail