Equipment Finance Operations Supervisor

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GENERAL FUNCTION: 

The Equipment Finance Operations Supervisor is responsible for certain portfolio operations functions within the Equipment Finance business. This position participates in the execution and achievement of the equipment finance company’s strategic objectives.  Primary responsibilities include: ensuring the accurate production and delivery of the business unit’s customer invoices; reviewing and approving daily cash posting and disbursements; performing timely collections and workout support;  developing, maintaining and reporting insurance and collateral tracking; acting as the primary liaison for internal and external audits, and compliance support.  Responsible for management reporting for all of the above.  This position expands and retains client relationships by recommending product solutions, responding to client questions and generating ideas to improve the customer experience.

The role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the complete cash application process.  Responsible for reviewing and approving daily cash posting and check deposit processing.  Assist with clearing and resolving differences including working with customers and syndication partners. 
• Responsible for all customer invoice generation and delivery and accuracy of the processes and system projects associated with this.  Manage the monthly collections process and assist with workouts as needed.
• Prepare and process wire payments for syndicated deal payments received and submit to Agency Services.  Review ACH payments for customers and ensure billing accuracy prior to submission.  Drive the processes and system projects associated with these functions. 
• Manage the post-closing collateral perfection process for Unform Commercial Code (UCCS), titled units and registration, perfection and annual renewals for marine and vessels, insurance tracking processes and the systems associated with these responsibilities.
• Ensure that the periodic processing of transactions does not impact the general ledger incorrectly.  Research and resolve differences as appropriate. 
• Work with other departments to resolve open items.  Create new and modify existing processes as appropriate.  Cross train other department members and serve as a backup for other lease operational and accounting processes within the department.
• Understand complex lease operational and accounting process and make recommendations to improve, streamline or eliminate processes or procedures within the business.
• Complies with all applicable federal and state regulations.Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:

Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education/Experience

Bachelor's degree from a four-year college or university in Accounting, Finance, or related field; along with 5 to 8 years of work experience in portfolio operations/accounting; or equivalent combination of education and experience. Supervisory experience is a plus.

Also requires solid finance operation knowledge, including functional knowledge of accounting principles, practices and procedures.  And, working knowledge of equipment lease and finance accounting is strongly preferred.

Language Ability

Ability to read, analyze, and interpret common financial reports and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write documentation for publication that conforms to prescribed style and format.