Carotek - Inside Sales Representative - Matthews, NC

Role + Responsibilities

Carotek, a manufacturer's representative partner of Endress+Hauser, is looking for a energetic, self-driven, mechalically inclined Inside Sales Representative to join their established team in the Matthews, NC area. This is a full-time position. Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

• Providing outstanding service to our customers and support to the outside sales staff;
• Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems;
• Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary;
• Selecting and specifying products based on customer application and design prerequisites;
• Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to Manager;
• Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines;
• Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and provide tracking information;
• Obtaining purchase order number and/or credit card information from customer;
• Conferring with Accounting to research and resolve invoicing or credit discrepancies;
• Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the products…and more.

 

Qualification + Profile

• Required: Associate’s Degree or equivalent from a two-year College or technical school; or two to four years of related experience and/or training; or equivalent combination of education and experience.  
• Preferred: Bachelor’s degree from a business or engineering related program
• Working knowledge of electrical, pneumatics, mechanical assemblies, gauges, valves, instrumentation and/or a very strong mechanical aptitude;
• Ability to read, analyze and interpret technical drawings, write reports and general business correspondence;  
• Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages and the ability to convert standard measurement to metric;
• Working knowledge of Microsoft Office Products (Word, Excel, etc.), Prophet 21.

 

Company Info

Carotek, a SunSource Company, headquartered in Matthews, NC was founded in 1965 to serve the industrial, municipal, and commercial markets. They are recognized as one of the country's strongest engineering level agents, distributors, and value-added fabricators. From the simple to the complex, they offer a broad scope of products and services in mechanical, electrical, instrumentation, valve, pump, and steam specialties to the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Their mechanical and electrical shops are designed to custom build and integrate complex process skids. Carotek continues to strive for product improvement and value engineer these packages for better cost and product enhancement. They are always on the lookout for highly talented and highly motivated people to help them continue their hard-earned reputation for quality and service excellence. For more information or to learn more about the company please visit: (www.carotek.com) (www.sunsource.com)

 

Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Carotek: We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov).   WE PARTICIPATE IN E-VERIFY E-Verify Participation Poster English and Spanish (uscis.gov). If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. All offers of employment are contingent upon satisfactory completion of pre-employment background check and pre-employment drug testing, as allowed by law.