Leasing Associate - Carraway Village

Property Website: www.livecarrawayvillage.com  

At Carraway Village, we offer not just a home, but a lively, connected community for unforgettable memories. Our community is designed to offer you an extraordinary lifestyle, with a wide array of standout amenities and apartment features that will exceed your expectations.

Schedule:  M-F ; evenings and weekends as needed 

Northwood Ravin is consistently recognized for developing the top luxury apartment communities in the Southeast.  At Northwood Ravin, every member of our organization is united by a shared commitment to create the best-in-class residential experience.  Guided by our core values of creativity, integrity, and an all-in culture, we empower individuals to reach their fullest potential professionally and personally.  We cultivate a culture of excellence, innovation, and inclusivity by fostering strong collaborative relationships within our team.  Northwood Ravin is dedicated to delivering unparalleled service to the residents we house and the communities we create.

Primary Responsibilities:

As a Leasing Consultant at Northwood Ravin, you are the Brand Ambassador of the community. You will deliver an exceptional customer experience by helping prospective residents find their perfect home. With your strong communication skills and problem-solving abilities, you'll create a welcoming atmosphere, build trust, and establish lasting relationships within our vibrant community.

As a Leasing Associate (Sales & Marketing Associate), your primary responsibilities include:

• Conducting informative and personalized tours of the apartment community that result in new leases.
• Converting leads to tours, and tours to leases, by building the value of the community’s features and lifestyle.
• Listening patiently and empathetically to resident concerns, requests, and feedback.
• Planning and executing high-quality resident events to enhance community engagement.
• Creating content (posts, videos, etc.) for social media to promote the community and engage residents.
• Being available to work weekends when prospective residents typically search for homes during this time—up to three weekends per month with two weekdays off.
• Flexibility to attend marketing and networking events, and host resident events, with schedule adjustments as needed.

What you bring to the role:

• Experience in hospitality, sales, customer service, or a related field.
• A professional and customer-focused demeanor with exemplary customer service and a positive attitude.
• Proficiency in posting to social media platforms such as Instagram, Facebook and YouTube.
• Strong sales skills with a proven ability to close deals effectively.
• A willingness to learn and grow in a dynamic environment.
• Excellent verbal and written communication skills to effectively interact with prospective and current residents.
• A customer-focused mentality and the ability to create meaningful connections.
• Competence with various software, apps, and computer programs.
• A sharp, professional appearance and ability to represent the company with pride.

What our culture brings to you:

When you join Northwood Ravin, you are not just taking a job but becoming part of a community that values your well-being and professional growth. Our team members are at the heart of our success, and we are committed to supporting and growing you.

In addition to our award-winning culture, we offer a comprehensive benefits package focused on career growth, health and wellness, re