Lab Support Engineer (LC-MS Instrumentation)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Discover Impactful Work:

The Lab Support Engineer provides system analysis and maintenance for new and existing laboratory instrumentation across various sites. The role involves working with staff from different departments to produce requirements, facilitate validation and qualification of laboratory instrumentation, and train staff in troubleshooting and operation. The engineer also interacts with vendors for technology demonstrations and supports the introduction and ongoing use of new technologies.

A Day in the Life:

• Performs unit system tests (IQ/OQ/Calibration) and, as needed, PQ (Performance Qualification) and validation testing.

• Prepares detailed system specifications based on user requirements for instrumentation and coordinates demonstration units with vendors.

• Develops instrumentation validation protocols for mainstream analysis.

• Develops SOPs (Standard Operating Procedures) and testing procedures for emerging technologies and performance qualification regiments for existing technologies.

• Prepares system documentation, including requirements documents, specification documents, test plans, and user manuals for instrumentation.

• Coordinates with Operations staff on the deployment of instrumentation and provides training to end-users on newly deployed technology systems.

• Oversees the installation of new instrumentation.

• Troubleshoots and trains new staff in the troubleshooting of existing instrumentation.

• Evaluates lab support records for compliance with SOPs, reviews for completeness and accuracy, and reports findings.

Keys to Success:

Education

• Bachelor's degree or equivalent and relevant formal academic/vocational qualification.

Experience

• Previous experience (comparable to 8+ years) that provides the knowledge, skills, and abilities to perform the job.

In some cases, a combination of appropriate education, training, and/or directly related experience will be considered sufficient to meet the role's requirements.

Knowledge, Skills, Abilities

• Working knowledge and understanding of laboratory equipment and troubleshooting foundations.

• Extensive knowledge of LC-MS, HPLC, MS, relational databases, and instrumentation operation/data reduction.

• Familiarity with systems used at PPD or within the CRO/Pharmaceutical industry.

• Strong communication and interpersonal skills.

• Demonstrated problem-solving and troubleshooting skills.

• Attention to detail and ability to multi-task.

• Ability to train others.

• Ability to work in a collaborative team environment.

Work Environment

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

• Able to work upright and stationary and/or standing for typical working hours.

• Able to lift and move objects up to 25 pounds.

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