Program Manager, Partner Engagement

About the team

Zillow’s New Construction business is creating the largest and most dynamic platform for builders and home shoppers. Our strategy emphasizes innovative products that ensure a seamless shopping experience and foster brand loyalty. The Industry and Partner Engagement team is key to this effort, building partnerships that drive mutual growth and success.

About the role

We are seeking a Program Manager to lead cross-functional programs that advance Zillow New Construction’s Industry and Partner Engagement function. You will define and manage high-impact programs that build long-term relationships with builder partners and industry stakeholders, enhance the partner experience, and drive business outcomes. This is a unique opportunity to shape a new and expanding function within Zillow New Construction and contribute to the business transformation.

You Will Get To:

• Develop and maintain the Industry and Partner Engagement framework with leadership.

• Design, build, and scale long-term programs to drive engagement and retention.

• Own cross-functional engagement initiatives, aligning stakeholders and resources.

• Partner with Sales, Marketing, Product, and Strategy to reflect business needs.

• Establish and maintain partnerships with industry and community players.

• Serve as the program liaison, ensuring clear communication and accountability.

• Track KPIs and success metrics with Sales, optimizing programs continuously.

• Lead strategic partner experiences and oversee the Builder Advisory Board and Regional Advisory Council.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $124,000.00 - $198,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Minimum of 8+ years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.

• Seasoned program leader with strategic thinking and detail orientation.

• Excel at managing complex programs across cross-functional teams.

• Comfortable in fast-paced, evolving environments.

• Outstanding communicator, simplifying complexity and aligning stakeholders.

• Committed to operational excellence and data-driven decision making.

• Strong understanding of partner engagement and program measurement frameworks.

• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include