Business Analyst

At Lightspeed Systems®, we are on a mission to deliver the visibility and controls schools need to create exceptional learning environments where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. 

We are looking for a Business Analyst to join our Product Management team. In this role, you’ll bridge the gap between business needs and technical solutions by gathering requirements, analyzing market trends, and supporting the development of impactful EdTech products. You will work closely with Product Managers, Engineers, Designers, and key stakeholders to ensure our solutions align with customer needs and business objectives.

ABOUT THE ROLE

• Collaborate with Product Managers, customers, and internal teams to define product requirements and translate business needs into functional specifications.
• Analyze industry trends, competitor offerings, and customer feedback to provide insights that shape product development.
• Identify inefficiencies in product workflows and recommend solutions to optimize user experience and operational performance.
• Leverage data analytics to track product performance, measure impact, and provide recommendations for enhancements.
• Serve as a liaison between technical teams, business units, and customers to ensure alignment and clear expectations.
• Create clear, structured documentation, including user stories, business cases, and process flows, to support development and strategic decision-making.

NOTE:

• This is a hybrid position, and several days each week will be required onsite at our Austin, Texas headquarters.
• Sponsorship is not available for this position.

ABOUT YOU

• 2+ years in a Business Analyst, Product Analyst, or related role (preferably in an EdTech or SaaS environment).
• Strong proficiency in SQL, data visualization (Tableau, Power BI), JIRA, Confluence, and Excel. 
• Understanding of Agile methodologies, product development lifecycles, and user experience best practices.
• Ability to break down complex problems, analyze data, and translate findings into actionable insights.
• Strong verbal and written communication skills, with the ability to work cross-functionally and present findings to diverse audiences.
• A deep interest in education and student safety.

ABOUT US 

With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed’s cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at www.lightspeedsystems.com. 

We love our employees, and we show it. A sneak peek into our BENEFITS & PERKS include: 

• Health-- Medical, dental and vision insurance with healthy company contribution toward premiums. Lightspeed kicks cash into your HSA if you participate in our HDHP. 
• Wellness-- Paid parental leave. Healthy holiday and PTO policy, including Christmas to New Year’s Day break. 
• Retirement-- 401(k) matching up to 6% 
• Other -- Work from where it makes sense. Pet insurance. 

ABOUT OUR ATX HQ 

If “work from where it makes sense” includes being onsite for you some or all the time, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done – and a whole lot more. 

• 15,000 sq. ft. of open work area, offices, and huddle rooms 
• Snacks galore and a private chef serving up lunch Tuesday through Thursday every week 
• A state-of-the-art fitness center (with outfitted locker rooms)
• Physical therapist onsite regularly 
• Indoor and outdoor casual collaboration spot