Your Role & Responsibilities

Job Summary:

Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. They must uphold Brenntag’s core values and focus on customer excellence in all regards every day. 

Job Description:

Customer Business Development for assigned territory (65%) 

• Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels). 

• Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Essentials sales staff). 

• Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager. 

• Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals. 

• Manage spot business/ rush offers, get support from Commercial Assistant when necessary. 

• Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management, Industry Marketing Management, Application Development). 

• Act as major point of contact to customers in assigned territory in all commercial matters.

• ​Conduct market studies on potential new product opportunities by contacting customers to