Senior Solutions Architect, Modern Platforms EUC

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it’s our people that make the connections happen. 

You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions. 

The Role Senior Solutions Architect, End User Computing

Job Summary: 

As a Sr. Solutions Architect, have responsibility for account team enablement tasks such as meeting with Presidio account teams to assist with Modern Platforms EUC Strategy, meeting with clients to develop statements of work, BOMs, or presentations, and overall customer and vendor planning and development. 

Travel Requirements: 

This remote position involves occasional travel.  It will be based in any location in the United States.

Job Responsibilities: 

• Working as part of the sales and technical team, attending customer meetings; must be comfortable presenting to and communicating with all levels of staff from Helpdesk to C-Level
• Collecting business and technical requirements
• Driving whiteboard conversations
• Delivering technical presentations and product demonstrations
• Supporting proof-of-concept efforts, creating Bill of Materials (BOMs)
• Creating and delivering proposals and accomplishing related results as needed
• Assisting Consulting Engineer team with project delivery.
• Ability to work with minimal direction in a team environment to drive business
• Provide daily work direction to the solutions architect vertical.
• Serve as the primary escalation path for both solutions architects and clients, and engage upper management when necessary.
• Assist with pre/post-sales calls with sales and clients such as IKO and EKO meetings.
• Provide regular status updates to engineering managers to keep them informed about issues, impediments, escalations and necessary resources.
• Provides areas for improvement and has direct influence on training/validating new processes.
• Engages on developing new products and new solutions
• Attend daily meetings with clients when necessary to review high priority issues and provide/accept guidance on issues affecting their internal infrastructure. This would include being familiar with the client’s environment and having extensive knowledge of the infrastructure.
• Provide feedback to management on process improvements and areas of concern.
• Other duties as assigned.  

Required Skills:  

• 7 years + of Citrix Product Experience, primary focus will be on Citrix Solutions supporting Sales in a Presales role.  This includes Citrix Virtual Apps and Desktops as well as complex Netscaler solutions.
• General knowledge and ability to speak to the major EUC Products and solutions primarily MSFT AVD, Omnissa\Horizon\WorkspaceOne, and AWS Workspaces\AppStream.
• Previous consulting & presales experience.
• Candidate must be a standard bearer for continuous improvement of the Presidio client experience and a leader in the development and advancement of our corporate technical expertise
• Must have excellent written and verbal communication skills, to present solutions to customers, respond to RFP/RFQs, and to develop strong written proposals. 
• Strong adherence to SLA’s and commitment to customer satisfaction
• Excellent documentation and standardization skills 

Additional Desired Skills: 

• Citrix, AWS, AVD, and Omnissa\Horizon Technology certifications
• F5 experience supporting Sales and or consulting.
• Additional experience with other EUC providers like VMWare, AWS, and Microsoft. 
• 3-5 years of experience with other vendors in the EUC space like Igel, Ivanti, ControlUp, IslandIO, Liqui