Assistant General Manager

 

JOIN OUR TEAM

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.

BENEFITS

All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options. Additional benefit packages are available for employees who work 30+ hours per week.

• Salaried Employees: Flexible Vacation Plan, Paid Holidays, Paid Parental Leave, and Health, Dental, Vision Benefits

Come join VASA Fitness and join a passionate, fun, and united team!

Proud to be a 'Great Place to Work' certified company!

We are opening a brand-new club—and we’re building the team now. Training begins in August! This is a unique opportunity to train together, grow together, and help shape the culture from day one.

 

You’ll train at an established club—learning the role, building connections, and bringing that experience back to launch your new location.

 

PURPOSE

 

The Assistant General Manager (AGM) is engaging, positive, diligent, organized, and knows how to drive their club towards results. The ideal candidate has a take-charge personality and a reputation for getting things done. The AGM is responsible for supporting the General Manager, club operations and continually developing a high-performing team within the club. The AGM leads by example and coaches their Member Experience Specialists (MES) on how to provide a world-class experience for VASA members. As the club's lead sales trainer, the AGM drives membership sales through personal production and the skill development of their team. The AGM creates and fosters a winning environment focused on continuous growth and skill development of Member Experience Specialists. This role helps to oversee all club departments to ensure operational excellence.

 

EXECUTION DELIVERABLES

 

• Directly support the GM in managing the pace, financial performance, and consistency in the club.
• Help drive operational goals, objectives, and priorities for Lead roles and responsible for attainment of Club financial results (e.g. member growth, revenue, club operating profit, fitness revenue, labor, employee turnover and member retention).
• Serve as the club's lead membership sales trainer, driving personal sales production and coaching Member Experience Specialists on proven sales techniques, conversion strategies, and delivering a compelling guest-to-member journey.
• Works a staggered schedule in partnership with the General Manager to ensure GM or AGM club coverage all 7 days a week.
• Directly manage and support the Member Experience Lead and Member Experience Specialists to ensure a great guest and member experience.
• Assist in the hiring and development of the club's team with particular emphasis on lead positions, which are: Member Experience Lead (MEL), Personal Training Lead (PTL), Group Fitness and Studio Team Lead (GFSTL) and Child Care Team Lead (CCTL)
• Ensure all Team Members create and maintain our "UPLIFT" culture in the club.
• Implements the welcoming, non-intimidating VASA experience through our guest-to-member journey and creates an exceptional brand experience for guests and members.
• Responsible for recruiting, hiring, and training all frontline team members.
• Lead by example and ensure our UPLIFTing culture and values are the foundation for every communication and interaction.
• Promote RE