Junior Sales Administrator
EurofinsAbout the role
Company Description
Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.
Group's key figures are approx. 6.7 billion Euros turnover, over 940 laboratories across 59 countries and about 61,000 staff.
Job Description
The purpose of this role is to support the commercial function of the business and be responsible for setting up agreed customer data in the CRM and Quotation management under the direction of the Commercial Manager and the Sales Team.
Job Responsibilities:
- Provide administration support to the sales team as required.
- Monitor incoming enquiries and ensure they are responded to in a timely manner and input into the CRM system where applicable.
- Setting up of agreed contracts, pricing structure and testing packages in the quotation system.
- Preparing domestic and transactional quotations.
- Administration support in preparing tenders/bids/presentations.
- Continuous improvement – identification of opportunities for improvement of quality and service within client group.
- Work in direct contact with Logistics/AST Team/Accounts and a problem-solving mind to ensure tasks are completed.
- Support field and office-based team as required.
- Actively promote Eurofins directly to our customers through regular calls, emails and information.
- Support the implementations of company computer systems.
- Responsible for raising the company profile through the company website, trade shows, seminars, social media etc.
Qualifications
A qualification in Business / Marketing or Science or experience in Administration in a similar role.
- Experience in Administration & Customer Service.
- Good commercial awareness and business acumen.
- Excellent communicator both written and verbal.
- Ability to understand client’s requirements and to be able to devise and articulate the most appropriate solutions.
- Highly organised, accurate and strong documentation skills.
- Passionate about administration, quality and customer service
- Proficient in all Microsoft Packages.
Additional Information
Who we are looking for:
- Highly motivated, professional and enthusiastic individual who can work well within a busy multi-disciplinary technical environment as well as under their own initiative
- Ability to work well under pressure
- Excellent attention to detail
- Ability to multi-task, prioritize, organise and co-ordinate both your own workload
- Ability to understand customers’ requirements and to be able to devise and articulate the most appropriate solutions.
- Skills to influence others to achieve common goals for the benefit of our customers
- Confident approach with strong interpersonal and communication skills
- Excellent written and verbal communication skills
- Ability to form strong working relationships with colleagues, partner laboratories and customers
The benefits of working with Eurofins:
- A competitive salary
- Flexible work options
- Performance Based Bonus
- 22 Days Annual Leave plus Service Days (additional days off)
- Life Assurance
- Pension Scheme
- Employee Assistance Programme
- Paid Health Insurance Scheme with LAYA Healthcare
- Cycle to Work Scheme
- Discounted gym memberships
- On Site Social Committee
- Flexible Working
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