Technical Program Manager

Join the Trackonomy Team! 

At Trackonomy, our employee value proposition champions your growth through varied responsibilities and a commitment to innovation. Join us to evolve professionally in a company that reshapes both industries and individuals.

Connection & Community: You're essential to Trackonomy's mission, and every team member is regarded as a founder.  Collectively, our goal is to make a lasting impact on the world, making every endeavor at Trackonomy a meaningful journey.

Growth & Development: Dive into diverse roles and learn from our seasoned leaders. Your potential and passion define your trajectory here. We value innovation and offer unparalleled opportunities, making your career journey transformative. At Trackonomy, your growth is multifaceted. Collaborate and learn directly from senior leaders across various departments. Here, your potential—fueled by capability, passion, and results—determines the scope of your role.  At Trackonomy, merit and opportunity outweigh mere experience. It's a level playing field, offering unique opportunities not found elsewhere.

Impact: Trackonomy is dedicated to impactful tech solutions that better our world. From fire prevention to enhanced security, our innovations don't just change industries; they save lives. Join us to be part of meaningful change.

About Trackonomy 

At Trackonomy, we are pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, giving them the ability to converse, think, and interact in real-time. Envision a world where our devices seamlessly integrate with every physical entity, facilitating a global conversation among them. Our overarching mission is to craft the operating system for the connected world, one object, and sensor at a time.  Our customers are major players in various verticals such as logistics, industrial, utilities, healthcare, and government. They use our solutions for a wide range of applications like predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. We are a unicorn, funded by top investors like Kleiner Perkins and 8VC.

Our executive leadership team has experience working together for over two decades, having previously held key roles in the C-suites of renowned companies such as Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, we have engineered a revolutionary technology that is yielding extraordinary results. 

Are you ready to be a part of the next chapter in Silicon Valley's hyper-growth IoT success story?

Summary:

We are looking for a dedicated, ambitious, and self-driven Technical Program Manager. As a Technical Program Manager, you will work closely with our customers, build relationships with them, and help them achieve their technical goals and overcome technical challenges. This role is mission-critical for our engineering teams: you will be the principal project management person moving key projects along.

You'll rely on extensive technical experience and judgment to plan and accomplish goals. You'll lead and direct the work of others. A wide degree of creativity and latitude is expected. This role reports to the Director of PMO, that manages the PLC and is accountable for supporting the desired Trackonomy business outcomes.

This is a full time onsite role.

 

Essential Duties and Responsibilities:

• Manage the day-to-day solution delivery and deployment with the customer during all phases of the customer lifecycle:
• The evaluation and feasibility stage, including business and technical requirements gathering,
• The pilot or validation phase of testing the Trackonomy Systems in the client’s environment,
• The production enterprise roll-out phase.
• The ongoing platform support and evolution phase.
• Assist customers’ technical requests and take care of any technical issues 
• Build strong customer relationships, especially with key customer stakeholders and sponsors
• Always strive to provide an exceptional customer experience
• Manage customer expectations and lead them to customer satisfaction
• Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
• Keep track of key account metrics
• Communicate the progress to both internal and external stakeholders
• Create and maintain comprehensive project documentation
• Work on Jira automation and dashboards
• Take initiatives in identifying growth opportunities
• Collaborate with our team to achieve sustainable growth

Qualifications

Education and Experience: