Senior Observability Engineer

Company

Cox Enterprises

Job Family Group

Information Technology

Job Profile

Sr Enterprise Applications Engineer

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

What You’ll Do

• Shape the Future of Observability: Design, implement, and maintain New Relic monitoring solutions across multiple applications and environments. Customize and optimize New Relic dashboards to visualize key performance indicators and metrics effectively. Develop alerting strategies to proactively identify and resolve performance issues before they impact users.
• Build a Center of Excellence: Collaborate with cross-functional teams to identify performance bottlenecks and recommend enhancements. Conduct root cause analysis on application performance issues, leveraging New Relic tools for deeper insights. Provide training and support to team members on best practices for using New Relic and performance monitoring.
• Lead Innovation: Stay updated on New Relic features and functionalities and evaluate new tools and technologies to improve monitoring capabilities.

Why You’ll Love It Here

• Tech Innovation: Join a team that embraces cutting-edge technologies and modern infrastructure solutions.
• Collaborative Culture: Build strong, meaningful relationships with your peers and colleagues while bringing fresh ideas and diverse perspectives to the table.
• Make an Impact: Directly contribute to transformative initiatives that drive the maturity and success of Cox Enterprise business goals.
• Continuous Growth: Enjoy opportunities for professional development and career growth, as we value a culture of learning and evolving to meet new challenges head-on.

Required Qualifications

• Bachelor’s degree and 4 years’ experience in the technology field, or a combination of a master’s degree and up to 2 years' experience, a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field
• Requires strong knowledge of SaaS, IaaS, PaaS platform types.

• Proven experience as a Senior Enterprise Applications Engineer or in a similar role with a strong background in application performance monitoring.
• In-depth knowledge of New Relic features such as APM, Infrastructure, Synthetics, Distributed Tracing and Insights.
• Strong understanding of web technologies, application architectures, and performance tuning strategies.
• Experience with scripting languages such as Python, Ruby, or JavaScript for automation and custom monitoring solutions.
• Ability to analyze complex log data and performance metrics to derive actionable insights.
• Familiarity with cloud environments (AWS, Azure, GCP) and container orchestration tools (Kubernetes, Docker).
• Excellent communication and collaboration skills to work effectively with technical and non-technical stakeholders.

Preferred

• Degree in related discipline strongly desired (e.g., Information Systems, Computer Science, Software Engineering, Information Security, etc.)
• Experience in SPLUNK, Ansible and similar technologies

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that’s driven by those who want to make their mark. Benefits of working at Cox may include health care in