Technical Program Manager - Executive Director

Job responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
• Report directly into the Chief Information Officer and partner with the Chief Business Technologists across the AI/ML and Data Platforms (AMDP) organization to maintain and execute governance processes, metrics and measurements aimed at creating a consistent operating model and driving efficiency and quality across the organization.
• Set the agenda, coordinate logistics, and create materials for meetings including offsites, town halls, and monthly/quarterly business reviews.
• Track execution of action items originating from Global Technology Leadership meetings, AMDP Leadership meetings, and regulatory sources
• Partner with Finance & Business Management on key business management functions including project/resource management, budget/forecasting, vendor management, and financial analysis.
• Partner with GT Strategy & Product and Agility Office to ensure book of work alignment across the portfolio
• Partner with HR on key resource management functions such as requisitions, talent development, onboarding, and change management
• Partner with Communications to ensure clear messaging across the organization
• Be a culture carrier, connecting the organization to the firm’s guiding principles

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
• Solid experience in managing program/ project schedules, tracking program/ project and milestone completion, and reporting progress effectively to stakeholders.
• Expertise with Agile and Scrum frameworks and the application in product development and delivery organization
• Strategic, organizational thinker with a track record of strengthening program governance and controls within a large organization
• Experience with the tools used to produce governance documentation, stakeholder communications, and track program metrics (PowerPoint, MS Project, Excel)
• Strong analytical, conceptual, and problem-solving ability
• Excellent interpersonal (verbal and written) communication skills with the ability to coach others in the best ways to present and explain information concisely tailored to the target audience

Preferred qualifications, capabilities, and skills

• Able to influence across virtual teams and disparate stakeholder groups
• Assertive (yet diplomatic) personality with the ability to lead, influence and motivate others

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

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