Field Service Engineer, Ultrasound (Stamford/Hartford, CT)

Job Title

Field Service Engineer, Ultrasound (Stamford/Hartford, CT)

Job Description

Support Philips Ultrasound business in the Hartford, CT area. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adherence to state and federal regulatory requirements.

Your role:

• Assist in service repair, preventative maintenance, field change orders / installations.
• Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel
• Operate under required knowledge of regulatory requirement (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA regulations and OSHA regulations
• Defines problems: Collects data, establishes facts, and draws valid conclusions. Has the ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables

You're the right fit if:

• Located in or near the Hartford, CT area.
• BSEE/BSEET preferred, or two-year formal education combined with appropriate high tech related experience
• At least three years of experience demonstrating repair and troubleshooting skills with Ultrasound Equipment is preferred
• Understand and apply electronic, mechanical and networking theory to install, diagnose and repair equipment including knowledge and use of all necessary tools and test equipment.  Understanding mechanical theory preferred.
• Ability to read and interpret schematics and site drawings with minimal assistance
• Have and maintain a valid driver’s license.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The hourly pay range for this position is $27.33 - $46.85. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. The actual hourly pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. 

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

Additional Information

US work authorization is a precondition of employment