Airside Operations Duty Manager II - Limited
San Diego County Regional Airport AuthorityAbout the role
San Diego International is built upon the vision that every team member has a stake in bringing our “Good Feelings, Nonstop” brand to life for every passenger and fellow employee. Here at the Airport Authority, we love San Diego as much as we love flying, and we see our airport as an extension of the always friendly and sunny city we call home. If you’re looking for a team that values each other, does great work, and most importantly, has a lot of fun along the way, we invite you to apply today.
The Airside & Terminal Operations Department is looking for a self-directed individual with demonstrated technical and analytical skills in an Airside Operations Duty Manager II - Limited term to end on December 2026. Not limited to the following, ideal candidate maintains safety and security integrity consistently with mandates, policies and procedures engage:
- Represents all aspects of airport emergencies and operational activities; maintaining safety and security integrity of airfield with standard on the airfield, taxiways and airside; manages FAR Part 139 programs including airfield safety inspection and reporting, airfield signs, markings and lighting, airfield pavement management, airfield driver training program, aircraft rescue and firefighting (ARFF) contract, airfield wildlife management, disabled aircraft recovery; Part 77 obstructions, aviation fueling inspections, annual FAA certification inspection.
- Serves as liaison with contractors during construction and maintenance projects on runways, taxiways, aprons and terminal facilities; issues NOTAMs and communicates airport operational advisories to tenants, air traffic control, governmental agencies and the public.
- Manages the Authority gate management system during an assigned shift. This includes facilitating gate and remain overnight (RON) parking assignments on the airfield as well as bag carousel assignments within the terminal.
- Coordinates, responds and participates in airport emergencies with first responder agencies including law enforcement, medical, HAZMAT, TSA, ARFF, customs and border protection; manages aircraft gate schedule, remain-overnight aircraft parking assignments and changes in airline and charter aircraft schedules.
- Manages airfield escort activities in compliance with mandates and regulations; maintains, and strengthens partnerships with stakeholders; interprets mandates and regulations to stakeholders; works collaboratively on organizational programs and initiatives; ensures delivery of effective customer service; develops resolution and course of action to conflicts.
- Maintains records, operational log and correspondence; develops reports and correspondence; participates in operational and industry meetings; oversees service provider contracts and activities; participates in goals and objectives development, as well as capital and operating budgets; implements change.
- Seeks and participates in opportunities to improve, streamline, reinvent work processes, manuals and program documents; adapts best practices and processes; serves as a subject matter expert and provides input for airfield and airport infrastructure; keeps up-to-date on industry and regulatory trends and shape stakeholders views; performs other duties as assigned.
Competencies:
- Business Acumen - Demonstrates broad understanding of the departments’ functions, and supporting work activities across the organization.
- Relationship Management - Ability to consult and provide advice at all levels of the organization; resolve conflict, establish trust, credibility and respect, as an impartial advocate for organizational business objectives.
- Facilitation & Presentation - Facilitates respectful exchange of ideas and fosters an atmosphere of open communications while keeping focused on objective; effectively presents to individuals or groups.
- Problem Solving - Ability to analyze and define a problem, evaluate alternative solutions, and identify an optimal solution; listens and clarifies information as needed.
- Project Management - Ability to determine appropriate measures to achieve project goals and prioritize the measures; able to fully engage others to deliver an acceptable result in the time allocated.
- Agility - Readily adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
Requirements
Experience & Education:
- BA degree in Aviation Management, or related field.
- Three years of operations experience at a large or medium airport.
- Or combination of training and experience.
- American Association of Airport Executives (AAAE), AAE, A
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