Program Manager (Regulatory) - Water Quality Division - SFPUC (0931) (155769)

Company Description

* Announcement reopened and amended on 06/12/2025 to reflect change in working title and minimum qualifications experience requirement. Previous applicants need not reapply, but may resubmit application if they wish. *

• Application Opening: 4/25/2025
• Application Filing Deadline: 06/20/2025
• Recruitment ID: TEX-0931-155769; RTF0155600-01157774

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc

Job Description

Project Name/ Working Title: Hazard Assessment Program/ Regulatory Program Manager

Work Location: 1657 Rollins Road, Burlingame, CA, 94010
Schedule: Monday - Friday, 8AM - 5PM

The SFPUC provides drinking water to over 2.7 million customers across the Bay Area, including over 180,000 service connections in San Francisco.  The 0931 Manager III - Regulatory Program Manager is a key position within the Water Quality Division (WQD) of the San Francisco Public Utilities Commission (SFPUC). They will be responsible for designing and implementing a program that integrates the new regulatory compliance measures into our current operations, as outlined in the Cross Connection Control Policy Handbook (CCCPH) released by the California State Water Resources Control Board (SWRCB). The role entails supervising staffing, developing planning reports for SWRCB approval, and creating necessary budgets in support of the program.  Additionally, this position will involve extensive collaboration with various SFPUC departments, construction companies, and consultants, including engagement in targeted public outreach efforts for customers, external agencies, and other stakeholders.

Essential Functions: 

• Develops, manages, and monitors the Hazard Assessment Program, which encompasses conducting research studies pertaining to regulatory compliance.
• Conducts needs and risk assessments, resources planning and allocation, and implementation strategies for the program.
• Manages and supports administrative tasks including budgeting and expense forecasting, inventory and purchasing, contracts, data reporting for the program.
• Coordinates with various departmental staff and subject matter experts (SME) to support strategy development, identify operational challenges, and recommend policies and procedures to improve program execution, mitigating risks and delays.
• Collaborates with other City departments, Commission members, elected officials, and external agencies to promote department goals and priorities.
• Oversees the development and maintenance of the database system and various technological solutions to facilitate regulatory compliance, maintain record keeping and support program planning.
• Serves as the point of contact and authority for the Hazard Assessment Program addressing all public inquiries, resolving disputes, and providing updates regarding the Program.
• Develops focused outreach plans, designs engagement strategies, and creates materials for diverse audiences.
• Supervises internal staff, manages consultants and contractors, providing technical assistance and direction for the program.
• Develops policies