Digital Applications Senior Product Manager, Ion Endoluminal

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of the Position

Product Managers play a critical role in Ion’s success by enabling cross‑functional teams to deliver differentiated, life‑changing products and solutions that improve patient outcomes and customer experience. The Product Manager, Digital Applications is responsible for driving the development, launch, and lifecycle management of a digital application platform from initial investigation to commercialization and through end‑of‑life.

Working across multiple product franchises and geographies, and in close partnership with Cross-Functional Application Development and Commercial teams, this role serves as the central point of contact for digital applications. The Product Manager ensures that products meet customer, clinical, and business needs while balancing performance and usability considerations.

Operating with moderate independence on complex, multi‑stakeholder initiatives, the Product Manager provides strategic input into portfolio and roadmap development, translates voice‑of‑customer and field insights into actionable product requirements, and crafts compelling, data‑driven product narratives to influence tradeoff decisions and stakeholder alignment. High attention to detail, strong organizational skills, and the ability to connect big‑picture strategy to disciplined execution are essential to success in this role.

This position reports to the Director of Endoluminal Product Management and acts as an advocate for digital application excellence across the Ion endoluminal portfolio.

Essential Job Duties

Product Execution and Delivery

• Partner closely with engineering, UI/UX, privacy, and other stakeholders to translate product strategy into detailed user stories, acceptance criteria, and release plans.
• Lead backlog refinement, sprint planning, prioritization, and release readiness activities to maintain a predictable and sustainable software delivery cadence.
• Drive requirements gathering and feature definition through collaboration with customers, field teams, clinicians, and internal stakeholders.
• Work with UX designers to define user workflows, evaluate prototypes, and ensure solutions deliver a high-quality user experience.
• Facilitate tradeoff discussions and decision-making across scope, schedule, technical complexity, and business value.
• Champion agile product development practices that enable small, incremental, and frequent software releases while maintaining quality, compliance, and customer value.

Downstream Product Management

• Own in-market product performance, identifying opportunities to improve adoption, utilization, and customer experience across clinical, hospital operational, and commercial dimensions
• Translate voice-of-customer, field insights, and post-market data into clear product requirements, prioritization recommendations, and roadmap inputs
• Proactively identify, prioritize, and drive resolution of product performance issues in partnership with cross-functional teams

Product Analytics and Insights

• Develop success metrics and KPIs that directly tie product performance to user needs and business outcomes
• Integrate qualitative and quantitative research insights into clear product positioning and value propositions
• Analyze market, customer, competitive, financial, and operational data to inform product decisions, business and pricing recommendation

Product Rollout and Launch

• Identify and clearly articulate unmet customer needs and propose feature enhancements or next-generation solutions aligned with portfolio strategy
• Define and evaluate digital applications solutions based on critical business