INCOME MAINTENANCE CASEWORKER II - 40001574 (Outpost)

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov.

 

DEPARTMENT:       

Social Services (DSS)

DATE POSTED:            

November 20, 2024

CLOSING DATE:           

November 28, 2024

SALARY MIN:  

$45,550

SALARY MAX:

$61,465

HIRING RANGE: $45,550- $55,000

POSITION NUMBER:            

40001574

JOB TYPE:  

Full-Time

 

RESPONSIBILITIES:

Responsible for taking applications for the Family and children’s Medicaid program.  Performs in-depth assessments as well as gathers and documents information.  Assesses accuracy of information received to determine eligibility.  Informs clients of all available programs and makes referrals to appropriate programs or agencies.  Keeps abreast of policies and procedures governing all programs.  Ability to work under pressure and handle multiple tasks are essential.  Strong computer skills.

 

KNOWLEDGE SKILLS AND ABILITIES:

 

• Considerable knowledge of the program/ areas of assignment.
• General knowledge of all agency and community programs and services which could affect the client/applicant. Good mathematical reasoning and computational skills.
• Ability to read, analyze, and interpret rules, regulations, and procedures.
• Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations, and procedures.
• Ability to perform caseworker functions within structured time frames.
• Ability to work under pressure and handle multiple tasks are essential.
• Strong computer skills.

 

REQUIREMENTS:

 

Requires one year of experience as an Income Maintenance Caseworker; or a degree from an accredited college or university; or an associate’s degree in accounting, business administration, human services, secretarial science or closely related field and at least two years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data; or a high school diploma and at least five years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data.

 

 

PREFERRED:

 

Strong oral and written communication skills, as well as organizational skills are highly desired.

 

Candidates with bilingual skills preferred.

 

This is an outpost position working at a medical facility.

 

 

Durham County Government is an Equal Opportunity Employer