Front Desk HR Coordinator

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

The HR Coordinator is responsible for carrying out various HR programs and procedures for employees, as well as covering the front desk/reception area. This position executes day-to-day Human Resources operations and serves as support for the employees. Support may be provided in-person, by phone, and/or via email.  

How You Will Make Contributions That Matter

• Full time coverage of the reception desk at the plant main entry.
• Assist with translation (Spanish/English) as needed (preferred).
• Ensures positive employee relations by proactive employee communication, prompt issue resolution and fair & equitable treatment. Serve as internal resource for employee inquiries. Direct employee, as necessary, to the appropriate resource such as Employee Shared Service Center and/or Benefits Center. Under direction, provide support with employee investigations at the 1st level Supervisor and hourly employee levels. Ensures ethics & compliance process is in place.
• Responsible for accurate, complete, and timely employee data updates through the data entry and/or completion of the appropriate standard form or HRIS transactions. Updates may relate to new hires, terminations, employee job changes, leave activity, department or work location changes, changes in pay, etc..
• Follow all established wage & hour compliance controls and corporate governance requirements; Escalate deviations to the HR Manager. 
• Support local and national initiatives leveraging Saputo change management methodology. 
• Support local recruitment activities. Track applicants to ensure affirmative action plan compliance.  Assist with onboarding activities.
• Answer questions regarding Leave Administration (FMLA, STD, LTD, etc.), ensuring timely notification to the applicable parties (internal &/or external) are provided, the appropriate documentation is completed, and appropriate approvals are received.
• Responsible for ensuring maintenance of confidential employee files for current and former employees, ensuring compliance with internal document retention standards and external government regulations. 
• Administers local recognition programs and coordinates local training sessions.
• Support internal and external compliance audits. 
• Adhere to the Saputo Code of Ethics and actively apply the Saputo Values. 
• Work together professionally in a team environment with coworkers and other department personnel. 
• Support other departments as needed and perform other duties as required by management. 

You Are Best Suited For The Role If You Have The Following Experiences, Skills, and Qualifications

• Bi-lingual (Spanish/English).
• Bachelor’s degree, with a concentration in Human Resources preferred.  High School diploma or equivalent or a minimum of 2-years demonstrated experience in an HR administration capacity.  
• Proficiency in Microsoft Office Suite, strong Excel skillset a plus. 
• Proficiency with HRIS and HR Time Keeping Systems (Kronos, Workday) preferred. 
• Must be self-motivated and able to work well independently. 
• Ability to understand and add value to our business.  
• Ability to deliver and execute high-quality and consistent Human Resources processes and services.  
• Excellent verbal/written communication skills.  
• Ability to work collaboratively and professionally with all departments, management levels within the company, and external stakeholders.  

We Support and Care For Our Employees By Providing Them With…

• Comprehensive benefit programs that include medical, dental and vision insurance, EAP, 401k, employee stock options, paid time off.
• Employee recognition and incentive programs.
• Opportunities to contribute to your community via a VTO program and plant engagement activities.

Pay Range: $55,000 to $65,000/year

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing, operations, supply chain, sales, qua