Corporate Communications Specialist

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Nelnet’s Corporate Communications department is seeking a detail-oriented and creative Corporate Communications Specialist to join our fast-paced internal communications team. Ideal candidates will have prior corporate communications experience and a strong mix of technical and creative writing and editing skills. This role involves creating, managing, and optimizing internal content as well as overseeing internal delivery channels.

Success in this position requires a strategic mindset, a passion for clear and engaging communication, and experience in content creation, internal communications, and basic web design. You’ll manage recurring communications, contribute to broader content strategy, build and maintain SharePoint sites and pages, and help develop strategic communication plans and materials. Collaboration across teams is key to ensuring communications are effective, accessible, and aligned with company goals.

This position is based in downtown Lincoln, NE, at Nelnet’s newly renovated headquarters, and requires in-office work with some remote flexibility. This position reports to the Director of Corporate Communications and includes some mentorship responsibilities for a part-time communications intern.

Newsletter and Content Management

· Compile, edit, and distribute weekly and monthly internal eNewsletters.

· Coordinate content submissions and maintain editorial calendars.

· Apply a strategic and technical writing lens to ensure clarity, tone, and consistency.

Writing and Editing

· Review and edit content requests; draft and edit internal communications that support business goals and associate engagement.

- Leverage artificial intelligence tools like Microsoft Copilot to optimize copywriting and editing efficiencies and content strategies.

· Translate complex topics into clear, concise, engaging content tailored to internal audiences.

· Ensure all communications align with brand voice and editorial standards.

Channel Oversight

· Manage internal communications platforms including email, Microsoft 365 tools such as Teams and SharePoint, and digital signage.

· Monitor and manage incoming messages in the Corporate Communications team inbox, ensuring timely, accurate, and professional responses to inquiries and requests.

· Collaborate with IT and other business areas to optimize communication tools.

· Monitor engagement and recommend improvements to channel effectiveness.

Strategic Communications

· Support the development and execution of department and organization-wide content strategy.

· Partner with stakeholders across business areas to support internal initiatives and campaigns.

· Assist with change management communications and special projects as needed.

Project and Process Management

· Maintain dashboards, editorial calendars, and project tracking tools and use analytics, feedback, and best practices to continuously improve performance and reach.

· Ensure timely delivery of communications in a fast-paced environment with frequent quick-turn requests.

· Balance routine responsibilities with strategic contributions.

Intern Oversight

· Provide day-to-day guidance and mentorship to a part-time communications intern.

· Support intern development through regular feedback and coaching.

**Pay Range for this role is $55,000 to $60,000.

Qualifications

· Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field.

· 3–5 years of professional experience in a corporate, agency, or public-sector communications role.

· Exceptional storytelling, writing, editing, and proofreading skills.

· Experience managing internal communications channels and digital platforms.

· Strong project management and organizational skills with the ability to manage multiple projects simultaneously and deliver high-quality work on time.

· Self-motivated with the ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

· Emotionally intelligen