FWRD Personal Shopping Assistant

FWRD Personal Shopping Assistant

Meet REVOLVE: 

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 20 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have the thirst and creativity to redefine fashion retail for the 21st century, making REVOLVE the leading online retail destination targeted towards Millennial and Generation Z consumers seeking premium fashion.  With a team of 1,000 strong, we are a dynamic bunch that are motivated by getting the company to the next level.  It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. 

Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.  

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Are you ready to set the standard for Premium apparel?

Main purpose of the FWRD Personal Shopping Assistant role:

This is a full-time role for a candidate who is looking to work in online luxury personal shopping. This position will assist with the daily operations of the FWRD Preferred Personal Shopping department. The chosen candidate will be a self-starter with strong communication and organizational skills looking to join a growing personal shopping team. 

Major Responsibilities:

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• As an Assistant Personal Shopper Coordinator and Project Manager, you will assist Personal Shoppers in daily tasks while developing strong synergistic relationships with a multitude of teams and personnel.
• Coordinate and create biweekly PreShops for our high value customers.
• Coordinate, create and update inventory for our early access sale pages.
• Organize and create Special Orders pages, working closely with personal shoppers on assortment and working closely with the buying team and/or vendors directly to get all necessary information and images.
• Assist Personal Shoppers with Affiliate Stylists.
• Perform some administrative tasks including: updating various logs, inventory management, reporting, presentations, sales recaps, managing UPS/Fedex labels and support, etc.
• Working with other departments to find merchandise needed for orders.
• Provide support with all personal shopping program initiatives, such as client gifting.
• Liaise with other departments to ensure private shopping processes and reporting are facilitated.
• Coordinate communication with the team around loyalty, special launches and promotions.
• Assisting in developing and improving processes for any aspect that involves or impacts PS.
• Enjoys a varied role within a dynamic and fast paced team.
• Ability to manage multiple tasks under strict deadlines.
• Ability to work autonomously, demonstrate logical thinking and problem solving skills.
• Strong multitasking, prioritization, and organizational skills.
• Work on special projects as assigned.
• Must be able to work flexible hours to get the job done.
• Act as point of contact in absence of any of the Personal Shoppers.

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Experience within luxury fashion including extensive knowledge of the current fashion trends
• Outstanding interpersonal skills and ability to build and maintain relationships 
• Confident, with excellent communication skills, including written and verbal skills
• Desire to learn and work in a fast paced environment
• Excellent eye for detail and o