Customer Value Specialist - Watergardens Hub

General information

Name Customer Value Specialist - Watergardens Hub Ref # 48951 Date Monday, April 28, 2025 Full / Part Time Full Time

Description & Requirements

A career at Bupa is more than just a job.  At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. 

 

Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our customers. Because if our customers deserve outstanding care then so do you!

 

• Full time position $67507 + super + bonuses + benefits including Health Insurance!
• Tuesday - Saturday roster, 38 hours/week (full time availability required for the first 4- 6 weeks for training) 
• Sales experience & drivers licence essential
• Start 2 June 2025

 

The heart of the role 

This is not a conventional retail store opportunity. You’ll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

If you’re the kind of person who loves sales and connecting with customers and would like to help them get the best possible value and benefits from their Bupa Health Insurance, then this role is tailor made for you.

Based in our Watergardens Hub Store and working towards customer growth activities you will be responsible for:

 

• Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making
• Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members

 

Taking a ‘customer first’ approach, you will also:

 

• Assist our existing Bupa members in their day to day transactions
• Ensure the customers understand the full value of their health insurance product
• Provide solutions to any identified concerns or needs   
• Educate members on all the benefits they can access  

 

What you’ll enjoy 

 

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures.  

Our health is the most important thing we have and at Bupa, caring is at the centre of everything we do – helping people live longer, healthier, happier lives and making a better world. We also know that to care for our customers, we must first care for our people.

That is why Bupa has launched Viva Healthier and Happier – our new and comprehensive global health and wellbeing program for our employees. It includes all aspects of health – from mental and physical, to financial, social and environmental wellbeing.

 

Through the Viva Healthier and Happier program, we’re providing health benefits for everyone who wor