Data Analyst Intern - P&C

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Data & Analytics Internship is an outstanding program where you’ll get to learn from experienced professionals and gain hands-on-experience in the Enterprise Data & Analytics organization. There are several different teams (i.e.. Decision Science, Data Science, Gen AI, Information Management, etc..), each responsible for implementing Enterprise-wide Data & Analytics, and Gen AI solutions.

Decision Science Analyst Intern

Within defined guidelines and framework, provides decision support for business areas across the enterprise. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and motivate change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating, and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies.

Data Scientist/AI Intern

Within defined guidelines and framework, translates business problems into applied statistical, machine learning, AI, simulation, and optimization solutions to advise actionable business insights and drive business value through automation, revenue generation, and expense and risk reduction. In collaboration with engineering partners, delivers solutions at scale, and enables customer-facing applications. Leverages database, cloud, and programming knowledge to build analytical solutions using statistical and machine learning techniques. Collaborates with other data scientists to improve USAA’s tooling, expanding the company’s library of internal packages and applications. Works with model risk management to validate the results and stability of models before being pushed to production at scale.

Business Intelligence Analyst III

Analyzes business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Builds specifications for reports and analysis based on business needs and required or available data elements. May participate in cross functional teams to address business issues. Prototypes solutions for displaying information based on business needs, leveraging Tableau and other Data Visualization techniques.

Our internship program encourages you to showcase your skills, while gaining real-life experience that’ll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor.

The internships will be based at the USAA Corporate Headquarters in San Antonio, Texas or Plano, Texas. Interns offered full-time roles may have the opportunity to work out of one of USAA’s satellite locations.

What you'll do:

Our Data & Analytics Interns, work under direct supervision and following risk and compliance procedures and guidance, perform routine work assignments and problem resolution to support other team members, including the following tasks:

• Leverages business, analytical and technical knowledge to understand business objectives.

• The business problems analyzed are typically segments of a larger problem with significant impact to current and/or future business strategy.

• Applies quantitative analytical approaches to draw conclusions and make recommendations to answer the business objective and drive the appropriate change.

• Under direct supervision and guidance, manipulates structured and unstructured data to enable sophisticated analytical solutions.

• Supports the delivery of business insights using machine learning, simulation, and optimization.

• Partners with senior team members to develop and deploy models within the Model Development Control (MDC) and Model Risk Management (MRM) framework.

• Support maintenance of Information Asset Inventories to ensure data and assets are cataloged appropriately.

• Support ensuring that information is