Director, WC Program

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. 

Join us and play your part in something special!

The primary purpose of this position is to lead and implement the strategic vision and plan of assigned product line(s). Provide leadership, direction and support to underwriting team(s) and/or direct reports. Is responsible for product profitability, growth and retention of new and renewal business that is consistent with underwriting strategies. Manage assigned product line(s) to achieve profit, revenue, loss ratio, and expense targets. Ensure effective execution of best practices. Provide coaching and training for underwriting staff based on results of underwriting audit review. Develop and maintain relationships with internal resources (Actuarial, Product Development, Claim, IT, Operations, Regulatory, etc.) to coordinate services to customers and ensure that superior products are being delivered to our internal and external customers..

Technical Skills

• Possess strong knowledge of MGA/program market and competitive landscape
• Exhibit solid expertise in all aspects of workers compensation insurance including not limiting underwriting, risk selection, pricing, coverage, policy issuance, claims handing, and loss control.
• Demonstrate strong analytical skills by leveraging qualitative and quantitative data to drive decision- making and portfolio optimization.
• Exhibit strong communication and influence management skills.
• Adapt, learn quickly, and respond effectively to the fast-pace working environment.
• Be creative, demonstrate an entrepreneurial spirit, and possess negotiation acumen.

What you'll be doing:

Program Management & Governance

• Responsible for developing and implementing business plans for the assigned programs to achieve premium growth, rate, and profitability targets.
• Manage underwriting referrals and monitor PA’s compliance with underwriting guideline
• Leverage monthly program PowerBI dashboard to monitor program performance.
• Monitor claims frequency and severity and incorporate key learnings into the underwriting process
• Validate premium booking and work with internal stakeholders to address any operational issues.
• Conduct program underwriting audits

Underwriting Expertise

• Exercise prudent underwriting judgement and perform underwriting duties consistently
• Manage allocation and corporate resources to achieve the largest impact on business
• Monitor market development and competitive environment and collect market intel
• Develop a deep knowledge base regarding key program-specific coverage issues and claims development

Program Relationship

• Work effectively with program administrators to achieve common goals and actively resolve conflict.
• Build deep and collaborative relationships to be their advocate and at the same time, having the ability to say no.
• Be a program spoke person and prepare and deliver relevant programs related proposals
• Serve as relationship manager and get involved in business development with PAs to develop, foster, and grow successful partnerships.
• Leverage expertise in pricing, risk, and product selection to develop solutions for clients that meet or exceed their expectations while achieving our business goals.

Teamwork & Collaboration

• Work collaboratively with Product Line Leadership, and Program Managers in their review and due diligence of new Program opportunities.
• Support the collaboration and efficient integration of the newly approved programs 
• Develop and maintain relationships with internal stakeholders to ensure the successful operation of the assigned programs.

What were looking for:

• Minimum of 20 years of P&C underwriting experience especially workers' compensation insurance.
• Over 10 years of experience managing delegated authority business
• Insurance designations (i.e., CPCU, ARe, CPK) preferred
• College degree required
• Ability to travel 25% required when appropriate

US Work Authorization

• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.