Program Coordinator - The ARCHES Project

The ARCHES Team wants a Program Coordinator to join their team! The Program Coordinator will coordinate the processes and procedures that will lead to the identification and prioritization of unaccompanied minors, youth, and young adults (YYA) for the Coordinated Entry System (CES) in accordance with the goals of the Youth Homelessness Demonstration Project (YHDP) grant.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• High School Diploma/GED. Associate's Degree in Social Sciences or related field preferred.

• Four years of work or volunteering experience in fast-paced customer service, healthcare, education, social or community services or related public-facing sectors. Equivalent combinations of education, various experience and training may be accepted.

• Preference will be given to candidates with work or volunteer experience working with special needs population and/or experience working with youth, high-risk youth or young adults 11-24 years of age. Preferences given to applicants who have experience being a team lead or acting in a leadership role.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.

• Candidate must pass a comprehensive MWVCAA background screening prior to employment.

• Basic Life Support/First Aid Certification is required within first 30 days of hire.

• Food Handler's Card or ability to obtain within 30 days.

• Candidate must pass pre-employment and random drug/alcohol screenings.

KNOWLEDGE, SKILLS, AND ABILITIES

• Proficient in the use of Microsoft Word, Excel and Outlook.

• Ability to read, analyze and articulate technical procedures and governmental regulations.

• Must possess excellent planning, organization and time management skills.

• Ability to effectively communicate both orally and in written form.

• Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Works collaboratively in guiding the implementation of the Youth and Young Adults (YYA) Marion and Polk Coordinated Entry System.

• Edits staff assessment schedules and coordinates phone, on-site and off-site assessment locations for youth and young adults.

• Tracks client assessment data using Homeless Management Information System (HMIS) and compiles monthly reports via online database and Microsoft Excel.

• Establishes and maintains relationships within social service networks and community partners.

• Coordinates the Coordinated Entry initiatives towards the following goals:

SUPERVISORY RESPONSIBILITIES

There are no supervisory duties in this position.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Specific vision abilities are required of this position. Frequently required to hear and speak.

• Regularly lift up to 25lbs, occasionally lift up to 50lbs.

• Manual dexterity for handling office equipment.

• Walking short distances, up and down stairs, while carrying supplies.

• Occasionally required to walk and/or hike long distances multiple times a week into camps.

• Required to frequently reach with hands and arms; regularly required to climb, balance, walk stoop, kneel, or crouch.

• Maintains calm disposition when clients or others may become escalated, applying crisis intervention and de-escalation techniques for all participants.