Credit to Cash Team Leader - Maternity cover (18 - 24 months)

Company Description

About O-I

Remember the last time you opened a bottle of champagne, a cold beer after a hard day’s work or a bottle of sparkling mineral water to quench the thirst, well it was probably made by us, we are O-I and we love that we make more glass containers than anyone in the world. O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals.

With 24,000 + employees and an unparalleled footprint spanning 69 plants in 19 countries, O-I is a truly global maker of glass packaging. From engineering and manufacturing to brand development, design and innovation, we are dedicated to providing unique solutions to exceed our customers’ expectations and fuel consumers’ desire for glass.

Job Description

You will play a pivotal role within the Credit to Cash department, reporting directly to the Credit to Cash Manager & Global Process Owner. You will be responsible for providing specialized credit to cash operations subject matter expertise, which encompasses cash application, billing, credit management and cash collection while also supporting and developing an internal team and Managed Services team.

PRINCIPAL ACCOUNTABILITIES

• Provide deep subject matter expertise in credit to cash operations (billing, cash application, cash collections, credit management) to support the credit to cash operations team (internal and external).
• Manage and provide leadership to a team of direct reports, ensuring their professional development and efficient execution of end-to-end processes and assigned projects.
• Collaborate with the Credit to Cash Manager & Global Process Owner, Credit to Cash team and external Managed Services to identify opportunities for process improvement, automation, and efficiency enhancement within credit to cash operations.
• Review and approve desktop procedures updates prepared by external Managed Services through established processes and tools.
• Provide guidance and approval/denial for action plans to unresolved matters related to all credit to cash operations
• Actively participate in the agreed escalation process
• Monitor credit management process, participate in the daily approvals in regard to credit limits and order hold releases.
• Support assessment of bad debt.
• Ensure timely and accurate management of Supply Chain Financing process.
• Actively monitor and participate if required in the monthly and quarterly cash collections process (including forecast) and month-end reporting.
• Monitor timely resolution of escalated issues and preparation of deliverable requested by internal and external stakeholders.
• Support ensuring compliance with relevant policies and procedures, including Sarbanes-Oxley (SOX).
• Support reporting and addressing SLA/KPIs for transactional activities in the dedicated area.
• Participate in approval process of payments to customers.
• Timely identify potential issues in the operations and propose appropriate solutions.
• Assist in managing and maintaining documentation related to credit to cash operations, including agreements, contracts, and compliance records, while ensuring compliance with internal controls.
• Lead credit to cash projects aimed at improving operational efficiency, enhancing controls, and supporting strategic objectives.

Qualifications

• University degree in finance, accounting, business administration or a related field.
• Fluent English with strong communication and customer focus.
• 3 to 5 years of experience in credit to cash operations or accounting related area, demonstrating a strong understanding of cash generation and working capital management.
• Expertise in cash collection, cash application, credit management and billing process.
• Experience in team management.
• Strong stakeholder management and leadership skills.
• Excellent communication and interpersonal skills for effective relationship management.
• Ability to work collaboratively in a fast-paced, global team environment.
• Strong analytical and problem-solving abilities.
• Can-do approach and strong sense of ownership.
• Proficiency in SAP and MS Excel.
• Experience in a global environment and working with external Managed Services is a plus.

Additional Information

This position will report to the Credit to Cash Manager & Global Process Owner and will have Credit to Cash Analysts reporting directly. 

Travel < 10%

We offer

• Private medical care including dental care;
• Life in