HR Shared Services Audit Analyst

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

Pay Range:

$83,595.20 - $125,570.95

Scheduled Weekly Hours:

40

Position Overview

Provides expert direction, management, and assistance to managers, employees and vendors in analysis and resolution of complex issues related to service and delivery of access for HR/Payroll system. Ensures the accuracy, consistency, and compliance of HR transactions, records, and processes within the HR Service Center. Plays a critical part in maintaining data integrity across the HRIS platform, identifying process gaps, and partnering with HR teams to implement corrective actions. Performs regular and ad hoc audits related to benefits, payroll, leaves of absence, personnel actions, and policy adherence, helping to support operational excellence, risk mitigation, and regulatory compliance. Provides consultation and guidance in the interpretation and application of policies and procedures for managers and employees, and acts to minimize risk in all situations. Develops sustainable, efficient, and effective processes to support customers within the parameters of the department service level agreements. Markets department services and provides excellent customer service.

MINIMUM REQUIREMENTS

Education:

Associate’s degree in Business Administration, Business Systems, Human Resources or related field. Bachelor's degree preferred.

Experience:

Four years experience in HR operations, auditing, compliance, or related analytical role. Experience with reporting and audit tools is a plus.

Other Credentials:

Knowledge and Skills:

High attention to detail with excellent analytical and problem-solving abilities. Ability to manage sensitive information with a high level of discretion and confidentiality. Strong communication skills and the ability to work collaboratively across HR functions. Knowledge of employment law and HR compliance standards (e.g., FMLA, FLSA, HIPAA, EEO).

Special Training:

Advanced proficiency in HRIS systems (e.g., Workday, PeopleSoft, SAP) and Microsoft Excel. Must possess a comprehensive knowledge of HRIS and HR processes, and an understanding of downstream impact of transactions.

Mental, Behavioral and Emotional Abilities:

Ability to build and maintain partnerships at various levels within the organization. Ability to work under pressure and multi-task within time-sensitive constraints.

Usual Work Day:

8 Hours  

Reporting Relationships

Does this position formally supervise employees? No

ESSENTIAL FUNCTIONS

• Conducts regular audits of HR transactions and employee records to ensure compliance with internal policies, union agreements, regulatory requirements, and service level agreements (SLAs).
• Monitors key controls around high-risk HR processes such as benefits enrollment, job changes, pay actions, leave processing, and terminations.
• Performs targeted audits in response to identified errors, employee complaints, or leadership requests. Validates accuracy of data entered into HRIS system, including personal, job, and compensation information. Audits I-9 documentation for accuracy and completeness.
• Partners with HR Solution Center and data teams to investigate and resolve discrepancies.
• Analyzes trends in audit findings to recommend process improvements or additional training.
• Develops, maintains, and presents regular audit reports and dashboards for HR leadership. Works with service center manager to provide team analytics and metrics and assembles relevant data in a management presentation format.
• Tracks audit findings, resolutions status, and root causes to identify systemic issues.
• Ensures detailed and accurate documentation of audit methodologies and outcomes for internal records and potential external audits.
• Collaborates with HR Service Center teams and functional HR partners to streamline and strengthen transactional workflows.
• Supports process redesign initiatives to redu