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Senior UX Writer, Amazon Delivery Experience
Amazon.comMinneapolis, United Statesfull_timeVerifiedPosted 18 Dec 2023
About the role
The Amazon Delivery Experience design team is looking for a problem-solving, forward-thinking Senior UX Writer. Our team’s mission is to provide the best working experience for operations staff delivering billions of packages to customers every year. We’re looking for a UX Writer to bring comprehensive thinking to both big-vision and fast-execution projects. We work collaboratively with UX designers and researchers to understand customer behavior and needs, and define the customer experiences that meet them.
Key job responsibilities
In this role, you will be joining the newly formed Amazon Delivery Experience (ADX) team, a 100+ person design team spanning Middle Mile, Last Mile, and more. As the most senior UX Writer on this new team, you will be responsible for setting the vision for the role of UX Writing in this new organization and working with design managers and the leadership team to make it happen.
A day in the life
1. Working with ADX leadership to define the vision and grow the function of UX Writing across the new org.
2. Developing or adapting existing editorial guidelines for areas of the business that have never had them before.
3. Partnering with UX designers, researchers, product managers, and engineers to develop high quality experiences for our customers.
4. Delivering UX copy for highly complex initiatives across Last Mile, Middle Mile, and parts of the Amazon shopping app.
5. Developing self-service tools to enable designers and product managers to write high-quality, on-brand copy.
6. Participating in field-research to learn more about our customers first-hand.
7. Helping to grow the team through hiring and mentoring, with the possibility of taking on people management responsibilities, if desired.
About the team
Our is to create the most human-centered logistics organization in the world. Our team of UX writers, designers, and researchers, works collaboratively with our product partners to research customer behavior and needs, and create customer experiences that meet them. This includes systems across Last Mile, Middle Mile, and parts of the Amazon Shopping app. We work on a mix of mobile and desktop applications and in-vehicle experiences.
We are open to hiring candidates to work out of one of the following locations:
Minneapolis, MN, USA
- 8+ years of design experience
- Have an available online portfolio
- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
- Experience with UX design of complex workflows
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Key job responsibilities
In this role, you will be joining the newly formed Amazon Delivery Experience (ADX) team, a 100+ person design team spanning Middle Mile, Last Mile, and more. As the most senior UX Writer on this new team, you will be responsible for setting the vision for the role of UX Writing in this new organization and working with design managers and the leadership team to make it happen.
A day in the life
1. Working with ADX leadership to define the vision and grow the function of UX Writing across the new org.
2. Developing or adapting existing editorial guidelines for areas of the business that have never had them before.
3. Partnering with UX designers, researchers, product managers, and engineers to develop high quality experiences for our customers.
4. Delivering UX copy for highly complex initiatives across Last Mile, Middle Mile, and parts of the Amazon shopping app.
5. Developing self-service tools to enable designers and product managers to write high-quality, on-brand copy.
6. Participating in field-research to learn more about our customers first-hand.
7. Helping to grow the team through hiring and mentoring, with the possibility of taking on people management responsibilities, if desired.
About the team
Our is to create the most human-centered logistics organization in the world. Our team of UX writers, designers, and researchers, works collaboratively with our product partners to research customer behavior and needs, and create customer experiences that meet them. This includes systems across Last Mile, Middle Mile, and parts of the Amazon Shopping app. We work on a mix of mobile and desktop applications and in-vehicle experiences.
We are open to hiring candidates to work out of one of the following locations:
Minneapolis, MN, USA
Basic Qualifications
- 8+ years of design experience
- Have an available online portfolio
- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
Preferred Qualifications
- Experience applying scrum to visual or UX design processes- Experience with UX design of complex workflows
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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